Customer Ratings & Reviews

Excellent technicians knowledgeable, helpful and professional

In addition to offering the best price for the Kitchen Aid oven, delivery and installation (and haul away) at an excellent price, the extended warranty was offered at a price that we could not refuse.

These days appliances are getting more and more expensive and don't seem to last as long. Sure, I can just go out and buy another one, but that isn't good for the environment. Plus if your unit breaks down, the purchase protection helps me manage my costs. Items built over seas aren't readily available (I waited 60 days for this microwave). I feel much more comfortable purchasing the plan than living without it.

Haven’t had a chance to use it yet. Hope I do not but I’m glad to have purchased it.

We had an issue with our GE range and the part was no longer available. Our Geek Squad warranty saved the day! They replaced our range with a comparable model and had it installed in just a couple of days.

Havnt needed it for this item but have used in the past and was super appreciative I spent the money on it. I only buy my appliance here because of hte geek squad gurantee.

Havnt needed it for this item but have used in the past and was super appreciative I spent the money on it. I only buy my appliance here because of hte geek squad gurantee.

So far so good with the product. Have not needed to use The Geek Squad but it's good to know they are there.

They work good love them help me with no issues very nice

You need the additional protection nowadays. I haven’t used it for this purchase yet but it’s is essential.

I have not used it yet but I am glad I had an opportunity to have protection plan.

Excellent warranty service by these employees! We’ve had issues with new appliances & every time they’ve delivered satisfactory results.

Great refrigerator. Everything this company makes is made to last.

my wife loves the washer and i like the warranty. as always i had awesome service.

So worth having a Geek Squad warranty, Only store I will buy appliances from due to horrible experiences with other stores. Keep up the good work.

I have this for a few years, I only used it once for a damaged Roku remote. I brought it in and they just gave me a new one with no problems.

haven't needed it yet so it's hard to rate. bought it for protection against any issues using the self-cleaning feature. KitchenAid said that issues caused by using the self-cleaning features high heat are caused by improper installation when it occurs. I added a heat register to my cabinet to allow for better air intake by the oven when it is operating during the self-cleaning cycle to be safe. to help it breath better.

The agents I took down my old TV and installed my new TV. They stayed and downloaded all the software and worked with it until all my channels and everything from my previous TV were working correctly. Thank you so much I am not sure I could’ve done that on my own it is greatly appreciated.

I stand protected, with my kitchen appliance if and when I need answers not unsolved problems or unsolved solutions I rely upon my 5 year standard Geek Squad Protection Plan. The Geek squad protection plan is expertly crafted to protect my buyers rights and expectations and solutions. I would not buy a item without the coverage of a Geek Squad Protection Plan. And thats a fact as well as a true statement.

This protection plan saved me from paying for a new dishwasher out of pocket. My last dishwasher bit the dust before the end of the 5 year warranty. Parts were no longer available. Because I had a 5 year extended warranty on my last dishwaher- I paid $80 for my new dishwasher plus the cost of a new extended warranty. Well worth the money and Best Buy honors their extended warranty!