Customer Ratings & Reviews

Good refrigerator but, the ice always gets stuck in the door.

Excellent warranty. Best buy has honored their warranty more then once for me.

Always always get the geek squad protection! I’ve used it before and was very satisfied!

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects and just plain old bad luck! And Best Buy makes it super easy!

We bought the extended warranty for this microwave and unfortunately had to use it. We are so glad we had it.

They came and installed the dishwasher quickly and did a great job.

I added protection to my microwave a couple days later and customer service was able to help me add it right away very quickly

It would be better if it last for the amount of time you purchased it for. Instead if you use it 2 months for now. You would have to purchase it again for the replacement. I won’t continue to the replacement or transfer. They don’t really cover food replacement.

We had a Samsung microwave for 11 months and the surface started peeling NOT covered This microwave i# above our stove, kinda concerning that peelings could fall into food

both guys were great with my install. came in, evaluated what needed to be done and before we knew dishwasher was installed.

The dishwasher is great. Everything comes out really clean and its very quiet.

Based on the delivery and installation service already provided I expect this service will be amazing already.

very professional and friendly. installed appliances and gave demo. Answered all questions and gave advice on maintenance and running appliances

Good plan to have with each purchase. Good value. Well worth it.

refrigerator started to malfunction after a year and a half. Geek Squad arranged for a quick and professional response that got the refrigerator back in running operation without any additional cost to me.

When buying appliances it is recommended to buy an extended warranty on the product especially when you are putting the appliances into rental units. Renter are usually P IGs and don't care about using an appliances that they do not own. Just a thought

When buying appliances it is recommended to buy an extended warranty on the product especially when you are putting the appliances into rental units. Renter are usually P IGs and don't care about using an appliances that they do not own. Just a thought

They did a great job, technician was professional and polite and very knowledgeable

This is one of the reasons i like to purchase at Best Buy

While the protection is worth the expense, if you have a Total Tech account, you get an even better deal. For a brand new item over $200, I always go for the protection plan. Best Buy has always been responsive when I have encountered any unexpected problems.