Customer Ratings & Reviews

I have bought many products from Best Buy and almost always purchase the Geek Squad protection . It has paid off several times and is worth the money .

The service installer was efficient and effective. His mannerisms were professional.

Geek Squad® 5-Year Standard Geek Squad Protection fortunately has not been needed yet!!!!!

We buy this protection on all of our equipment. If something goes wrong the service is very good.

The geek squad protection plan is a must have. They are by far the best customer service we have ever had!!

A must have when buying appliances! Please note that it starts when the manufacturer coverage is done

Since I just received my stove it’s way to early to give a good review but I will say the price was right

Pacific Home made this an easy decision. AN appliance is a big purchase and we have piece of mind for coverage related to any issues with the product!

Great protection for you appliances,work for the money you pay

Review your Geek Squad service is always on point and helpful

So far not having had to use the service, it adds peace of mind if anything does g wrong.

would not be without geek squad. electronics fail at any time. easy to call geel squad when needed

The protection for this product is great and provides a sound mind for repairs and such, should it need.

Geek squad is the best. You will not regret the purchase. Saved me alot from my walled and headache

With large items whose warranties don't last long, this extended pal gives me peace of mind.

Purchased this warranty because I had some extra reward dollars to lower the cost of everything. Banking on this to kick in should my dishwasher fail.

Great product I recommend this product to everyone

Good to have some extra security on expensive things

I always buy the protection on anything I purchase that is over $1,000 from Best Buy.

on 9.20 my frig stopped working, I called Geek squad. Appt was set for 9/25 9-5. FYI 9-5 is not an appt its an entire day. At 9 am Jeana from Service quick called to SET UP AN APPT. I told her Geek squad set it up for today. She explained Best buy lies to its customers, this was not an appt. The soonest she had was 10/13. I called Best buy, I explained what Jeana said, got put on hold. after an hour on hold a new person picked up the line and I had to explain all over again, i got put on hold again. This person said she spoke to service quick and I was correct and they are rude. I geek squad manage, Edwin got on teh phone after another 30 minutes on hold and said a different company would be out on 9/30 and they would call at 9am with a 2 hour window. At 930 I call the geek quad, explained and was put on hold for 1 hour, a new person answered, I explain and was put on hold for 1 hour, a new person answered, I explained and was put on hold for 40 minutes. by this time a called on another phone and got Lisa who said her system showed my appt for 9/30 but the provide shows it for 10/13. I have now taken 2 days off work for this and geek squad still doesn't know what they are doing.....