Customer Ratings & Reviews

Dont but an appliance without it. Its far cheaper than paying someone to fix it.

Dont but an appliance without it. Its far cheaper than paying someone to fix it.

The repair man came out to fix it. Replace 3 items. Still didn't work. He ordered and replaced 1 more thing. Right then he set me up to get a new one. The whole process from when the old one broke and the new one was delivered and i installed it took about a week and 2 days. Not bad at all. Everyone was fantastic and I'm very happy i got the extended warranty.

Have not had to use their services but it feels good to know they will take care of me.

Purchased a 5 year protection plan which I understand should cover any problems which may arise. Price was very competitive. Only wish I could extend the plan once the 5 year plan is up like I used to when I purchased all my appliances from Sears for the past 33 years. Unfortunately, Sears is going down the tubes big time and I feel Best Buy is my best alternative at this time.

Needed warranty service I could count on. This meets my needs

Protection works great for me and my family product

Works great, looks nice but not exactly fingerprint proof. A couple of small dents with delivery but they hooked it up and helped me drill a bigger home for the waterline!

Value for peace of mind. Always buy a warranty. The few dollars it costs saves hundreds on headaches that can arise from minor manufacturer defects and the occasional accident.

Appliances are a major investment and a significant inconvenience if they stop working. I personally always get a plan to be sure I am covered and have a remedy solution when something goes wrong.

I have always relied on the extended warranty for a large purchase from Best Buy

The cost of extended warranty from Geeksquad is a great level of comfort and when things go wrong it more than pays for itself.

Definitely get the warranty on a dishwasher regardless of the price. Dishwashers breakdown easily. Worth the extra cost.

The new fiberoptics and wifi and computer system i recently purchased was not set to my network causing delay and a ton of frustration. GEEK SQUAD solved all our problems.

Absolutely amazing stove. Had it for a year now . I’m in love with the air fryer mode. The WiFi is also amazing, I can leave my house and still see my stove is on or off from my phone.

The Geek Squad were so professional & took the time to explain certain features, etc. I am so glad I took out this protection. They installed it with no problems at all. They definitely were trained well & knew what they were doing as well as being very familiar with the products they were delivering & installing. I highly recommend this service.

Very fast courteous service would definitely order from best buy again

I have been purchasing the extended protection for several years when I purchase an appliance. I had a washing machine that was under this protection plan. The technician came out and told me it could not be repaired. I thought that I would be out of pocket, but to my surprise I was told to go to a Best Buy and pick out a comparable washer. Needless to say I purchased the protection plan.

Geek squad protection plan was all that was needed to fix my Samsung refrigerator. After multiple parts failed to resolve the issue the protection plan replaced my appliance. Seven months later my washer broke and once again the service plan attempted to fix and subsequently replaced washer. Excellent plan supported by a great staff that advocates for the customer. I would never buy a major item from Best Buy without the Geek Squad Protection Plan.

Having a Smart phone hasn't made me smarter. But the Geek Squad protection plan, definitely makes me comfortable-knowing they're always willing to help me. And they do it quickly, with kindness and expertise!