Customer Ratings & Reviews

Hopefully I won't need to use the warranty but if I do, I hope they will provide a great service. Since we will use the dishwasher almost everyday, buying the 5 yr warranty is a must. It provides a peace of mind that if it ever needs a repair or replacement, we can just call the Geek Squad to take care of it.

Awesome !excellant! You will be very happy you purchased Geek Squad! No worries!

They delivered by stove but due to an electrical issue they did not get to install it. Told them my electrician could handle it when he came back to complete his electrical work, He came back, hooked it up, and it works great.

I was supposed to get an exchange for my microwave but the lack of communication was horrible. I was told completely different things after they attempted to deliver my microwave and was informed they would not take down my old non working microwave and would have to pay them to install my new one because they could not fix it and I paid for the 5 year warranty on it.

Bought in case needed, so far haven’t needed to use it.

Bought in case needed, so far haven’t needed to use it.

Would NEVER buy ANYTHING from BB that costs $100 or more without protection! EVER! There have been far too many instances when we have had to use the warrantee extension to either get something fixed or replaced.

The installers connected my new wall oven to a junction box with no issues.

They were very fast in coming when I had trouble with my dishwasher. They also helped me get a new one when we could not get parts.

Delivery was smooth process. I would recommend. Fast and easy

The agents were very nice. Brought dishwasher in and placed exactly where i wanted it.

i haven't had to use this one yet but in the past we have and Geek Squad warranty a must in our home

Haven't used it yet. Hopefully don't have to. Wonder if my TotalTech membership would cover this since bought microwave before membership.

The Geek Squad agents are awesome and attentive. They are very knowledgeable in each department

Premeasured for my appliances and discussed all aspects of installation. I comfort to know we have the coverage. Previous home plans at other stores never lived up to their warranty so this is a comfort.

Everything was perfect! Great TV! Can’t complain about a thing!

I hope i never need to use it but glad i have it to cover it.

Stove was mounted professionally. They cleaned up afterwards.

I have had a good experience with Best Buys customer services. I've bought many products from Best Buy.

Hope I never have to use it but very reasonably priced for peace of mind.