Customer Ratings & Reviews

I always buy insurance for expensive stuff at Best Buy because there isn't any trouble to exchange our defective merchandise in the event that I need to do so. Best buy has not let me down in over 10 years that I am a customer.

The refrigerator is the perfect size for our home. The internal water dispenser is a dream come true. My only complaint is that the thermostat does not always light up properly. If I wasn't having this issue I would have given it a 5.

The best thing I ever have. Thank you. you guys the best

When the ovens on my less than one year old GE café range stop working, the agents were able to diagnose the problem over the phone, get the part,It installed within days of the part arriving.

Great service and professional. We had 4 appliances installed in a little over an hour.

Hope not to use it, but glad to get it knowing that it covers my expensive dishwasher for just about any claim!!

Great to have just in case you have a problem protected for five years

I love having this and I’ve used it more than once not for repair but replacement

Bought this plan for my dishwasher. When it needed repair on a couple different parts, they had a new one delivered and installed by the technician. It was worth the cost and peace of mind it provided.

I haven't had to use it yet but I think it will be worth it. Best Buy has been very good to me.

How many how do use this service but it covers me pass the Standard warranty. Unfortunately products these days do not last as long as they used to so to me it’s worth the value

Love the assurance that this service offers..whats not to love..nothing to lose!

Best Buy one of the best warranties in the market. I don't always buy them, but rarely pass up on my Best Buy purchases.

The stove works great and also I think that when I went to pick it up they drop it because it was pended

Hope to never use the extended warranty but it gives me peace of mind.

The agents installed my equipment ans help us to move the old equipment.

I did not bet installation service with this purchase but in the past they have been great

I purchased the Geek Squad Protection with the confidence knowing if I have the problems with my new built in microwave oven it will be covered past the 1 year warranty. Given how much we use it, it definitely will give us peace of mind.

Always worth buying, not like the cheap and worthless SquareTrade! I've never had an issue with Geek Squad protection, they will replace if bad. I've thrown money away on SquareTrade... never replace, always a run-around until you give up.... you get what you pay for!

Totally recommend getting the 5 yr warranty on all your major appliances! I went without on one of my earlier appliance purchases and went through an ordeal to get it fixed!!