Customer Ratings & Reviews

The service was great on this dishwasher. It had been worked on a few times and upon the next return, they exchanged the unit out for a new one.

Bought this coverage for a Samsung dishwasher, only caveat is that evidence of rodents void the protection.

We haven't the opportunity to use the protection plan. Which is a good thing and hope I don't have to use it.

This is a must!!! You will save thousands of dollars if you get a bad product or the unexpected happens.

I am so excited to say I have no worries since I am protected for 5 years Yippy

Really haven’t used,,, it is very hard to associate warranty with product it was issued for as description is so very weak and obviously less than it should be.

The guys did a great job installing my oven. They were friendly & made sure everything worked & that the oven was level. We haven't had to use the extended warranty & i hope we don't. But I have had to use them on other items, & it has always been easy & straight forward. I always get a new item for the broken ones. Not sure how it will work with a stove though.

Excellent technicians knowledgeable, helpful and professional

Geek squad service was great! They were easy to work with and answered all of my questions.

They work good love them help me with no issues very nice

Geek squad is the best. Ive had independent repairmen, but geek squad is so much better.

All of my appliances in my kitchen are from Best Buy and insured by the geek squad. I highly recommend the five-year warranty.

I always purchase a Geek Squad protection plan when I purchase a large and expensive item. It does pay off! Recently, my washer I purchased a little over 2 years ago broke down. It was still under the Geek protection. The washer was no long available, and Best Buy replaced it with a comparable model and I am very happy with the newer washer! No worries. They delivered the new one, took the old one away and I had no charges. I only had to purchase a new Geek Squad Protection warranty for my new washer.

Hopefully we will never need this. Sad when you buy an LG fridge, stove, etc. listed for thousands they only warranty it for a year. New manufacturing motto is make them to break them. Where is the quality of the past where the Maytag repair man has no work…? Very sad…

They are awesome love the customer service love the design love the price.

I really recommend the 5 year Geek Squad protection, they are great and have good customer service

Geek Squad is why I buy products from Best Buy. The service is excellent, and they take care of the product. I wish it was a little easier to reach someone, but once you do, they do the job

The portable dishwashers pump started failing pumped water out when it wanted to after almost 2 years of having apt portable 18 inch dish washer. I got the 5 year plan thank got I did other wise who knows how much it would cost to fixed . They end up giving me store credit after I calledy closes local store to tell them the issue after talking 40 plus minutes. 2 different people and both said to bring it in which is a hassle since I live 40 min away. Wish there whole team would be on the same page the told me when I bought it if it fails that a third party would come to fixed it at my house. But they told me after almost 2 years that I had to bring it in. Overall I got the value in credit but lost the 100 dollars for the geek squad protection . Know they don't have the model any more and I will eventually have to buy another one when I get more money that cost and extra 200 not include the 100 to 125 geek squad protection I will probably get.

The dishwasher I purchased was on sale at the time. I bought the extended warranty with the money I saved with the sale price. All control boards and computer chips these days . Not mechanical like the old days

Great refrigerator. Everything this company makes is made to last.