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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1472 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,472 reviews
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my daughter's car stereo with an open box stereo. I wanted to have the peace of mind of the excellent coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get the geek squad warranty with any machine purchase that i buy. luckily, i havent had to use the warranty very often, yet when i have, the repair or replacement has gone seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know i am covered in case of a prooblem, not needed so far but if i do need it, it is there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service great service highly recommend you get some service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation agent was awesome and quick! Thank yall so much for great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dont know why anyone wouldnt get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad has done so well with other products they protect i dont understand why anyone wouldnt purchase for higher cost electronics such as car stereos or laptops. anything goes wrong in the next 4 years and i got a new product for free and installed for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve almost always had excellent products but one time the speakers weren’t what I expected. With the replacement plan I was able to return them

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Rey. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    It's nice insurance to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes Geek squad protection doesn't make sense to buy and sometimes it does. I think it makes sense here. I've used it before, and there's usually no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend geek squad protection plan I have had several things installed from Best Buy In Anderson they do a great job and stand behind there work and product I like knowing that if there’s a problem they will take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great subwoofer. Easy install. Used it on 2 vehicles since purchased and sounds great in both!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is for peace of mind just in case it’s needed. Best Buy is everywhere in case needs to be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I would recommend this product to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I would recommend this product to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I invested $800 in my car stereo and backup camera so getting the additional warranty was a good choice. A fair price and the geek squad have been great with product support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They're awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work hard to make sure you are satisfied. These guys are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully if I have any problems, they will honor the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has the best warranties. I try to buy all my gadgets from Best Buy for the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is great. Would recommend this to all my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech's in the Jacksonville N.C. store did an excellent job on my radio installation. Placement of the microphone was perfect and dash looked as though it hadn't even been touched !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had to use my protection once in the two years since I made purchase. Thankfully I had it because there was not cost out of my pocket which would have been more than the cost of Geek Squad Protection. Highly Recommend!

    I would recommend this to a friend