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Customer reviews

Rating 4.6 out of 5 stars with 5694 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 5,694 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD REPLACED VERY QUICKLY WITHOUT TROUBLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would purchase again, a very good value. would not purchase without this fantastic extended warranty. Have used one previously without any problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need more protection. Than stadard warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 year protection. A must nowdays. LG only covers 1 year on labor. That 10 year motor waranty on their washers, only pays for parts not labor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my dryer. I do not expect much to go wrong but nice to have an assurance that if something does malfunction I can call geek squad to address the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a small hick-up after installation (no fault of Best Buy), I let Best Buy know and they immediately set up a time for someone to come out and take care of it for me. What a relief, glad I got the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer/dryer combo - delivered and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving our new LG washer/dryer combo - Delivered and set up went great - got the 5yr protection for a great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really give a great review yet. Haven't had to use the service so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My appliances came on separate days. They waited until they all arrived before hooking them up so they didn't damage them by moving them around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG washer and dryer was exactly as described. The build along with the spaciousness of the machines couldn't be more correct. Wish I had purchased it long ago.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Must have

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for overall protection , quality service and performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad def has your back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this service as bst buy has excellent quality products but I know they have helped me tremendously in the past with my computer questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a warranty for any Best Buy product. The only company that has a hassle free warranty process! Items always get fixed or replaced promptly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Profesional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service d knowledge kind and punctual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty-Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the 5 year coverage. Glad we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cook with the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will come in handy if I ever need them. Looking forward to the assistance lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I purchased any thing from Best Buy, I make sure that a warranty is always obtained to get the best investment.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Recommend for extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i have yhe protection if needed. I have never had an issue using the protect plan in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dryer stopped working. Called 800 number for Geek Squad Protection to set up appointment to have it fixed. Geek Squad came out in a reasonable amount of time and fixed the dryer quickly and efficiently. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Geek Squad protection for appliances before and had great success with there service, I expect to have the same results from this purchase as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have assurance from the Geek Squad when I purchase my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from geek squad. I got it as part of Total Tech membership.

    I would recommend this to a friend