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Customer reviews

Rating 4.6 out of 5 stars with 5694 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 5,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to make a claim within the first year. Everything went smoothly. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Best buy's Geeksquad protection. I have used it in the past and always get it to protect my appliance investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came on time.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They brought it in one piece. They made couple dents other than that works perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this washer a lot but I feel like it needs to input more water for bigger loads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have a protection plan on large items i have not had to use my plan at this time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an extended warranty on my new freezer I purchased. I hope I never have to use it, but I feel good that I am covered just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with the new Insignia washer which broke in 3 weeks. Made replacing easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to purchase protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to protect yourself now and pay up front for protection versus paying a ton more if you did not purchase any type of protection. Appliances are not built like it used to in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought geek squad protection before when buying a laptop. I can only imagine how helpful this will be if something goes wrong with my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty from Best Buy is the best they always come when you call and if I have any issues they replace the items as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worth to get the protection specially for expensive items. They even exchange our refrigerator without any cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a relief to know that if something happens the appliance will be repaired at no cost. It will also be replaced if it can't be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to not have to worry about repairs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a good idea to get an extended warranty for the piece of mind knowing that if it breaks after the warranty runs out you don’t have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very happy with the customer service at Best Buy. I would recommend to family and friends

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there, Stan! We're glad that you're happy with the service you've experienced and privileged to be there for you whenever you need us. Please let us know if you need any help or have any further questions!

  • Rated 5 out of 5 stars

    Great to have and is well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box and wanted to make sure I was covered. Having the warranty gives me a peace of mind. Plus I know I don't have to worry about any repairs. This will be the 3rd time a bought a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we chose to get the5 year plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it truly was a good value to insure our new appliances with this 5-year Geek Squad review/ one repair call would probably cost at least the cost of the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we don’t have to use this but in the past with major appliance, we had issues and with this protection plan we feel safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great Team! They have always taken care of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good idea to add it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy not to add geek squad warranty. Nothing seems to last long enough not to need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always bought Geek Squad service for my appliances since their customer is awesome and it's really worth for that.

    I would recommend this to a friend