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Customer reviews

Rating 4.6 out of 5 stars with 5694 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 5,694 reviews
  • Rated 5 out of 5 stars

    Always a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the longest warranty. I have had to use the warranties on several products and always get a brand new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased geek squad protection for all my appliances and electronics. It is worth it as they will either fix or replace my items with the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came in and made setup of our new dryer so easy. I normally do it all myself, and was tired of trying to fix our old dryer. They even switched the door to open the way I wanted. Worthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually uy and extended warrantin everything I buy at Best Buy they do work when you have a problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 year Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a washer and dryer and also a protection plan. for a piece of mind, I want to make sure that if something 's wrong with the appliances, the repair will be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed on my Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision you can make, last time I did a protection Plan for 2 yrs and my appliances started to have issues shortly after that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always delivers its promised service with this I recommend and it does help with unexpected problems when they do happen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Where My Geeks At?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong but I will say my dryer broke and was relieved I had this. A little concerning that it broke 2 years in…. But happy I had this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sold the home with the unit when it was a little over a year old so this review is a moot point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the bigger purchases I’ve made with best buy and I’m completely satisfied. They are beautiful and super easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im very happy with the service i hope that my new drier and washer continue to be working well for many years

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad to hear you've had a great experience so far! It's been a pleasure to help you out. Please let us know if you have any questions or concerns.

  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always willing to answer all my questions. They are prepare to tell you whats needs to be repaired and if its worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your are getting a digital pad washer and dryer I do suggest to get insurance. Even if it is the best brand ,the control pad,cords and system will be exposed to water ,quimicals and humid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems legit. Coverage seems to be on point. Haven't needed it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no issues contacting support and scheduling appointments. Techs were professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer Maytag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t called the geek squad for my washer yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy the protection plans all the time but I do when I buy expensive appliances. I hope I don't have to use this but if I do I know Best Buy will fix or replace like they have for me before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it is definitely worth getting. I will get again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have insurance on anything electronic now days. We get support, repair as needed or replaced pending if warranty can’t cover it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have. Peace of mind knowing your items are covered

    I would recommend this to a friend