Customer Ratings & Reviews

The delivery guys were great and did an awesome job installing and reviewing the product. Installed the dryer properly and great guys. They clean up the dust bunny underneath the dryer and clean up after themselves

Great deal on washer and dryer. They are working great so far. Super Happy with look and performance

Great to know you can have a plan that will service if anything goes wrong or needing repairs. Great investment.

Perfect it gets my clothes clean and spins out all of the water

The tech guy was scheduled to come 2 days after i requested a visit and he was here right on time and got the issue with my washer solved in under an hour. Super happy after spending almost a grand on this machine just barely over a year old.

Good insurance I have found advantageous. Quick laptop tech support, repair scheduling for appliances troublesome.

I love geek squad they have been nothing but amazing to me. They always come and they are super nice if I ever have any issues it’s well worth it. I totally recommend getting this for any appliance that you buy through Best Buy.

These appliances are simply amazing! However you should be aware that unspent cycle the washer is a bit loud. Make sure that you purchase a warranty plan with them because they are truly high-tech and I could see how that could be an issue in the future. I'm sure repairs would be very costly

Fortunately I have not had to take advantage of the warranty or extended warranty and I hope I don't have to. But having the extended warranty at a reasonable price gives me great piece of mind. If the service is as professional as the installers were, I trust that any repairs I need to have done will be a great experience.

Not sure yet. I haven't had to use it. So I can't give it a fair review

Highly recommended for any washer and dryer these days. "They don't make em like they used to" is a saying that applies to washers and dryers more than maybe any other expensive appliance. I think there's maybe one or two brands that still make washers and dryers in America, and they're not super well known, and even they don't make their new ones like they used to. But literally everything else is Chinese or South Korean and designed to be unrepairable and fail within 5 years. Geek Squad warranties are legit, and 5-years' peace of mind is worth every penny.

I will highly recommend geek squad to anyone needing service protection on their product. The price was minimal for the protection provided.

This is why I go to Best Buy because of the service I get from the geek squad from Install to any service calls. They do what they do best Install. I recommend this to everyone who asked me

Haven't used it yet and hopefully won't have to use it for a long time. Thank you for offering this.

My agent Kendall was amazing she not only explained everything very well, she walked me and assisted me every step of the way. Her patience with me was impeccable. It was so nice to be taken care of by someone who knew what she was doing. THANK YOU KENDALL!!

Always get protection geek squad you'll have piece of mind knowing that if you're product fails they are there to help you out

This was purchased for a LG electric dryer to cover for damage even related to normal wear and tear. Being that we use our electric dryer almost daily, it makes sense to purchase this relatively inexpensive plan just in case. The fact that newer electric dryers have built-in computers and are virtually impossible for the end-user to repair, I feel that this protection plan is well worth the price. The plan even covers for damage caused by where in tear witches pretty incredible.

Good service definitely recommended. ..............

I buy ALL my electronics for home & for my franchisee's here. The My total protection and geek squad make it a "Total" no brainer...

We purchased this protection plan and hopefully will not need to use it; however, it does give us some peace of mind knowing we have some assurance that we will not be hit with an expensive repair once the manufacturer warranty expires. We generally avoid paying for protection plans for every purchase we make; however, knowing it was backed up by Best Buy's reputation for exceptional customer service tipped the decision in favor of purchasing this protection plan. The option for 5-years and cost appeared reasonable in light of the money we had to spend on our original unit with a more limited protection plan that had expired.