Customer Ratings & Reviews

Buying extended warranties used to be a tough decision for us. As consumer grade appliances seem to be engineered for shorter lives, it seem more likely we will experience a failure in the lifespan of the warranty. Our old dryer was serviced under an extended warranty and due to a parts shortage triggered a replacement where we got the full value of the previous device purchased (not including the extended warranty price). Glad we had it!

Bought service protection for my washer and had it replaced no problem Only thing is I bought 5 year warranty still had a year on policy but that was voided with new washer had to buy another five years.

This washer has proven its worth. I wash light and extremely heavy soiled clothes and this washer continuously comes out ahead.

The geek squad was protection plan is good to have with no worries.

Love the peace of mind. The repair would be way more than geek protection.

We purchased Geek Squad protection for our appliance because previous experiences with Geek Squad have been positive and it gives us more comfort knowing a local crew would respond if needed. We haven't had reason to use this yet but believe Geek Squad would do a good job if called upon to help. I hope we never have to use them :-)

I bought the Washer/Dryer Heat pump Dry , and as someone who worked servicing appliances for 27 years, I know things can happen, and I also know the technology these machines have now , I needed the Geek Squad on my side !!

Items work very well , look very nice and hoping they last for years to come .

I purchased this fridge with suspicious thought.It was worthy and very good quality.I organize my cakes of my own bakery. It’s so good and not to big to keep your space clean

Wonderful service and they always go above and beyond to assist their customers.

Theyve been great at answering my questions and concerns

I haven't needed to use it. I bought it because it sounded different than other warranties (inclusive and easy to execute if needed).

This is on a washer. Haven't used yet. In all honesty I hope don't need it. I would get on washers, maybe not on dryers. Never know the way things are made

From what I heard these are great products and I look forward to using them.

Excellent washer and dryer set. Washer gets rid of the stains and clothes smells fresh after every wash. Dryer fully drys clothing very efficient units.

MY WASHER BROKER DOWN AND I HAVE THE 3 YR IN HOME WARRANTY ON IT THROUGH GEEK SQUAD. I CALLED AT 1PM AND THEY HAD SOMEONE AT MY HOUSE BY 430 TO FIX IT. THE TECHNIICAN WAS GREAT, VERY KNOWLEDGABLE AND WENT THROUGH EVERYTHING WITH ME AS TO HOW TO CLEAN THE FILTERS THE DETERGENT DRAWER I WAS VERY IMPRESSED WOULD HIGHLY RECOMMEND.

Very good dryer I love the notification it sends my phone when done

I had to quickly replace my old one that broke. After finding out NONE of the ones advertised for sale at Lowes or Home depot would not be available for delivery until 2 months. I found this one although it was more then I wanted to spend. What I would have spent at laundry matt for my family of 5 if I were to wait those 2 months, would of cost more in the long one. Plus this one was delivered in 2 days & much bigger than I expected with an added bonus of having 3 years protection

Love my washer! No problems. Glad I purchased geek squad protection.

Got the 5-year warranty I think is a good investment especially the washer and dryer being so expensive. Bought a Samsung refrigerator with the five you warranty and it was worth it. Refrigerator wasn't working too well called the warranty department within a few days they came and fixed it with no problems nothing out of pocket.