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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5693 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 5,693 reviews
  • Rated 5 out of 5 stars

    perfect coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection. everything covers you.anything that happens to your product, they come and repair it at no cost. I would buy it again for each product I buy with best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those guys don't joke around when is talking about work, really professional and great communication... this 100% recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad stands behind the protection plan. They made my problem right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend get this Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the service. They were able to fix my issue on the washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved us hundreds already.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will not break!!! It broke :( No worries. Geek squad came out and fixed it in a few days. Saved us hundreds of dollars. We always add this to our appliances and it always pays off. Love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXTENDED WARRANTIES WORTH THE PEACE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase extended warranties for all major appliances I purchase. BB has always been easy to work with to troubleshoot and/or schedule an in home repair..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth it! Mad even on expensive equipment! If you already spent money on something, protect it! Do not be stupid!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of LG washer/dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG washer and dryer were installed without damage to floors, etc. Same for the removable washer and dryer. I think the how to run selection instructions of the washer and the dryer could be a littler clearer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, for some reason sometimes the clothes doesn’t dry up completely but I just add more time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this warranty service for my was machine. Have always used Geek squad service for my appliances and electronics. Had to use once to have Samsung television replaced. The only problem when replaced had to buy new warranty for replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service although have to waited for several weeks for replacement. BestBuy replaced my less than 2-year old Samsung washer with a new one due to several malfunctions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just so I can sleep at night

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't buy extended plans but after having worked on my old washer at least a half dozen times before deciding to replace it, this was just peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any tech related purchase gets the extended warranty every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any tech related purchase gets the extended warranty every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to have at a reasonable price will purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought a warrenty on prior washer, I used it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for an extended warranty, gives you peace of mind especially the companies make new products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives us peace of mind knowing we have this coverage for the next 5 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price point for the coverage that is included. I had reason to use coverage on a previous purchase I had made on another appliance: the process was very straightforward, and the repair was completely covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my washer quick was simple n easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always a must. Get your warranty delivery did a grate job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty, yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although, I am a Best Buy member, I choose the five year warranty because of peace of mind, and no charge to show up!

    I would recommend this to a friend