Customer Ratings & Reviews

The agents set up my washer and dryer. I haven't had any problems

Thank you so much for the replacement. It took a month to get it but i did get it.

Protection plan is a nice feature from Best Buy as they are covering repair/parts replacement and many more things along with the best agents for proving support

Nice washer. Better then the top load that tears up clothes and uses less water. Syncs with dryer. So far so good. Got the 5 year protection because super advanced dryers break a lot.

All my products I cover with geek squad. This day and age we get glitches, as well sometimes things just break out of the blue. I know I have piece of mind when I have the geek squad protection plan on appliances, laptops and on my gadgets.

I've always purchased geek squad protection with all my new product purchases. It's well worth the ease of knowing your product is covered. I purchased the 3 year but ended up going with a 5 year instead.

I would always recommend this for any major appliances. I got it for my washer and dryer and hopefully I don't have any issues, but if I do at least I know I am covered.

I have compared Best Buy with the other competitive. The conditions offered by Best Buy are much better than other outlets.

The two techs that arrived were courteous and installed the replaced dryer. Good job!

With major appliances, nothing is better than knowing that the right person will come to install and service your appliance if there ever is a need.

Excellent service. They changed my dryer machine after they didn’t find a part.

I have always used the Geek Squad for my Electronics, Computers, and Appliances. I have never had anything but reliable service.

worth it for equipment over $500 or whatever threshold you have

I like knowing I have five years of using this product covered if anything goes wrong. I've had to use this service in the past and Its quick and easy to take advantage of.

We received 3-year warranty, where everyone else for the price was a 2-year warranty.

Delivery and installation of my new washing machine and haul away of the old unit was excellent and the 5-Year Geek Squad protection plan gives me great piece of mind regarding this new appliance.

Love the big stainless tub Easy of use & great at cleaning laundry.

Love Best Buy Warranties with Geek Squad. Always no hassle.

Nice to have a protection plan for appliances so that I don’t have to take time out for repairs myself.

Service repairs take a while but worth the cost. When it came to the replacement it was a big run around. Wasted a lot of my time on phone calls that just kept getting transferred.