Customer Ratings & Reviews

well my whirlpool washer broke down after about 3 yrs , but lucky ive got geek squad protection , Right , nope Wrong , when i broke i called the geek squad and they sent out a repairman with 4 days this was pretty good , unfortunately he did nothing and said the washer needed 2 parts a little part and a big part , he said it should only take about 3 days to arrive and to call back when i get the parts, well the little part did take 3 days to arrive however the big part didnt arrive so i gave the geek squad a little call and ask them how long before i get the big part well suprise im looking at waiting another 21 business days (over a month in total before they even get the part) this is not a rare part and its not a rare company its whirlpool , but i was told that these companys send out all their parts in bulk and that im just going to have to wait over month before they decide to send all these parts out to all these different customers , so if your considering buy a geek squad protection plan ( or anything whirlpool for that matter ) its worth considering that if anything bigger than a broken dial occurs you may be having to wait for parts and then have to make a appt for installation of the parts which cant take over a month to get the parts and then several weeks for installation (6 to 8 wks in total ) for me i would not have bought this plan had i known what i know now ,

Always purchase these kinds of additions to your products so you can have that added security.

Very profetional the personal was kind and knowledgeable

Added protection a few days after buying my washer. Nice piece of mind to have for expensive purchase.

Always buy this. We have had 3 sets of lg washer/dryer and after about 4 years something usually small will go wrong

Purchase the plan but hope I do not need to utilize it. :-)

I am glad to have this protection. Fortunately I have not had to use it yet. If I do have a problem, I will be happy to have purchased the plan.

best thing to have on an appliance and if they cant fix it they replace it. best thing in the world to have

I think this is a great service to get when purchasing from Best Buy.

There worth the money, i feel very protested with there coverage, , i dont worry things will go wrong after buying, if they do i know it will be fixed or replaced

Alway protect your product, even if you think it cost to much

i had to use this on my washer. No problems what so ever and make sure if u get a major appliance get the warranty. So worth the money

Geek squad helped me by looking up my washer and informing me it was on a recall list by Samsung.they told me the steps to take and it worked out fantastic whereby the next day I had a new washer with a check from Samsung 4 weeks later.

Works great wonderful buy! Beautiful machine good deal

my wife is very happy with this, we really recommend it

You can't go wrong with the geek squad protection...it could come in handy one day.

Purchased an LG washing machine, amazing love it. But the installation was flawless and fast. I also purchased the 5yr extended warranty service for peace of mind.

Great service would highly recommend . The new product works perfectly. I have had no problems. Would recommend.

THE PROTECTION PLAN IS GREAT IT GOT ME A BRAND NEW DRYER AFTER THE OLD ONE CRAPPED OUT

This is a beautiful product they're working excellent condition for right now excellent can complain at all