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Customer reviews

Rating 4.5 out of 5 stars with 4627 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 4,627 reviews
  • Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy day. No issues thus far. I hope it doesn't get to the point of a complain

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the way geek squad responds quickly to my requests.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always you have to have this service. Without it you'll pay in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worthwhile purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the 5-year protection plan and found it to be cheaper than other offers we received for shorter durations. We used it once thus far and the service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I though I don't need geek squad but I was wrong ... I times where chineeesssseeeesssesssss product overflow US market we just need an extra warranty for that !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! The guys delivered the fridge and was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use, but was a good deal for new appliances these days after hearing horror stories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely good to have. Ive used them in the past and always had positive results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team is wonderful. Explained everything needed regarding my purchase and made sure I was satisfied with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in handy as the refrigerator had an issue when delivered and the Geek Squad resolved it quickly. Worth the money spent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge but the ice maker doesn’t produce much ice at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection on everything I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great idea to get extra protection. I had it in the past with my other appliances and they are always on point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technical support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ever present value. Keeps our mind at ease knowing a knowledgeable person will be on site to address a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Friendly and helpful. Excellent job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to have this for piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty gives me piece of mind so I do not have to worry about an ice maker taking a dive on me for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    value of warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad Protection as it ensures the reliability of my purchased item.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got excellent service and very pleased with the appliance, the store manager was also very nice as well as the employee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable, it will give you peace of mind of something goes wrong, and there is a replacement clause in there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This actually keeps my mind at rest. I am assured someone is watching out for my Appliance in case something happens.

    I would recommend this to a friend