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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4628 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 4,628 reviews
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You definitely need to get warranty with your purchase get the 5 year if possible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luckily I haven’t had to use yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased TV a few years ago and no problems yet..great pictures and I get all kinds channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for supporting and service professionals team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have as a backup, haven't had to use it as of yet. Seems like a good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my fridge quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the guarantee has not been used. I hope when needed that can solve my problem quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually haven’t had to apply this warranty in this item, but they stood behind my other needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security of Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ideal to have for security purposes. Never know what will happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their protection plans are very easy to use you should always by one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeking out!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with the geek squad! They always super helpful, and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provided excellent customer support, always answering technical questions with vigor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid a little extra to get Geek Squad Protection. It’s worth the additional coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know I have this if needed. I've used their service before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manager Helped a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The manager at Best Buy did a great job in helping me get problems solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready to fix the issue if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use this but geek squad is always great and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service................................................

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Frank. Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Better to have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, laptops specially. Then guys on the desk they're very helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hooking up my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys delivered and hooked up the tv and explained the controls were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safety first I always say and trust me you never know when you will need some expert advise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good idea to have a warranty on your product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer support was very friendly and patient about my question

    I would recommend this to a friend