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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4643 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 4,643 reviews
  • Rated 5 out of 5 stars

    Very spacious love the space insid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space of the freezer my kids loved it because it fits lots of ice cream and ice pops Would recommend it to every one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know I have this if needed. I've used their service before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had her for almost 2 years and I had some trouble and it was replace, I had the 3 years plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good investment over 5 years;

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good investment over 5 years; hope I NEVER have to use it! But with service call costs going up, if I use it once, it pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreAt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciate the Best Buy team. They have been so helpful and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciate the Best Buy team. They have been so helpful and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery service. On time and very careful with my delivery. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How could you not get?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean how could you not purchase this on a big ticket item? Fix any and everything that breaks for 5 years?.... ah yes please!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price, Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad already paid for its self. My fridge was delivered with a ding and Best Buy stepped up and beyond to fix the issue!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gggggghhhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goooooooooooooood serviceeeeeeeeeeeeeedeeeeeeeeeeeeee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always add protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth adding the protection just in case!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't pass on the value that an extra 3 years of protection meant to cover any issues outside of our home warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV and Sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this service about a year ago and it has already paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a great value and techs are helpful and professional

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst appliance service EVER!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered and paid cash on 6.17.25 was told delivery fee. Because the store is like 20 miles from my home. Said will be delivered on 7.5.25 (ok, so we arent celebrating the 4th camping with the rest of family). Got home. Got a msg one of my items wont be available until 7.17.25. I got a text msg yesterday to make sure room for appliances on 7.5.25 del. Between 7a-7p and day beforethey send me smaller window. Got txt today to schedule del for /7.19.25. I called, got run around from an accent i couldnt really understand. Long story. No del til 7.19.25. (If it arrives then? They have my cash... and the store doesnt take phone calls anymore. They should refund my money and pay me since i have to go back to store for my $$$$.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    For Microwave Oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my GE Profile Microwave Oven. Great value and 20% off with my Tech Support Membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine when you need to use them, generally not often with the type of stuff we buy from BB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love the item best best item good item thank you

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Mayra. Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it! Buy the warranty. Save the money if it breaks. Well worth the peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer support was very friendly and patient about my question

    I would recommend this to a friend