Customer Ratings & Reviews

I will shop at Best Buy for the warranty plan alone. No Hassle at all.

The Geek Squad has never let me down my expectations is if I need them

I always get Geek Squad. In the past they have been very helpful.

ALWAYS GET THE EXTRA PROTECTION FOR A NEW FRIDGE. YOU NEVER KNOW.

Outstanding services Quick response Accessible Keep it ip

this is going to be great protection for my fridge, should i ever need it.

Good product, does what it says it will do and easy set up

debated on getting the protection plan but so glad I purchased.

Freezer/Fridge went out on the evening of 4/22. Called Geek Squad around 9:50 PM, but they sent me over to LG because they weren't doing repairs. LG was closed. Called again on the morning of 4/23. Said they might be able to get someone out at the beginning of May. Told me to try LG. If I could get someone, they would reimburse me. So I will have to pay for the repairs IF they can be completed. Though we have lost $400-$500 of food already, I have some of it sitting on ice in the coolers that we had around the house last night. So I have to now have to tend to the coolers for 2 or more weeks? It says "We fix it or replace it." on the website? I didn't see "We fix it, or we will fix it in a few weeks, or we will let you find someone else to fix it." Now I'm getting a tech from from LG on the 28th. They "may or may not have the correct part" so they might have to come out again.

great job on time came at appointed time answered all questions

Bought for peace be of mind always good service from best buy

Best buy a great place to get extended warranty and protection

Great to know your covered if you have a problem no hassles

For the cost of the extended coverage is well worth the benefits

I hope I won't need to use the geek squad for any of my purchases

Glad I have this coverage! Just in case. Because you never know...

Very happy to have added this onto the purchase.. definitely worth it.

THANKS for the excellent job.. I am SOO GLAD TO Have geek squad.

If we have to take it back, we can. Love the protection plan.

So far its been horrible to try to schedule a tech. I live 40 mins from store and told no tech for two months. Will not use geek squad again.