Customer Ratings & Reviews

I love our new fridge. I am short so I was nervous of getting a fridge with drawer freezers but this one is perfect. The water & ice dispensers are amazing and fast too. So far no complaints!

hopefully I will never have to use this on my refrigerator.

The delivery guys were amazing and did a great job bringing the whole thing up to the third floor. Give them a raise man.

We love this fridge, for our little family it's the perfect size and we like that it's counter depth. Looks very clean and modern

I love this product every amazing my hole family love it

I got this to cover a TV for 5 more years so I don’t have to worry about something bad happening and having to buy a new one. Beat buy has always had the best service plans compared to other stores and it’s one of the main reasons I will always shop at best buy

My family had a Samsung refrigerator and we liked it. However, it started to leak and we couldn't fix it. We tried to find alternative Samsung but I was told that in Korea, LG is way better in Kitchen appliances than Samsung so I bought this item.

Even if I never make a claim on this protection plan, the price was reasonable enough that the cost will justify the peace of mind I will have over the next five years. I've used the Best Buy & Geek Squad protection plans in the past and am very impressed with how the work. And I love my new LG fridge so much that I'm really hoping that I never do have to make a claim. The peace of mind for the next five years is well worth the cost.

We dont get any of our appliances without this 3 year warranty. It has been amazing in the past, they would come out and fix everything, wouldnt buy any appliance without it!

We dont get any of our appliances without this 5 year warranty. It has been amazing in the past, they would come out and fix everything, wouldnt buy any appliance without it!

So glad I purchased this extended warranty because the Samsung fridge is a total piece of poop. Definitely recommend getting the extended warranty for all purchases $500+ but do not recommend any Samsung appliances. Just to make it sting a little extra for me is that the Samsung fridge was a gift for my gf’s mom.

This is the best purchase! My washer and dryer are under the geek squad warranty. My dryer broke down, made a call and it was fixed, nothing out of pocket.

Love the security of having a warranty i know i can trust.

Wouldn't recommend this service to EVERY product, but on a fridge for example, having the backing for 5 years for a product that can be a pain to fix is worth it.

I asked to add an extended warranty when I ordered the refrigerator. I found out that didn't happen. So I called Geek Squad on June 2 to purchase extended warranty. When I received my email receipt, it looks like the warranty was post dated to the date of purchase of the refrigerator, not the actual day I purchased the extended warranty.

The agents werr prompt, courteous, professional, efficient and on time.

If you purchase a Samsung product get the Geek Squad warranty. I own all Samsung appliances (Microwave with hood exhaust, stove, dishwasher and refrigerator) in my kitchen. Dishwasher went down after manufacturer warranty expired. This warranty goes beyond Manufactures warranty. "Damed if you do, Damed if you don't"

Great durable refrigerator Only cons is that u need to keep it clean easily magnet for finger prints.

This a great refrigerator that provides plenty of space for all your food. It has extra storage of ice in your freezer.

My wife and I purchased Geek squad 5 year protection plans on both a 65" high end (9500 series) Samsung TV which we really love, and a Samsung fridge. We haven't had need to call them for service but feel comfortable that we are covered for repair or replacement on both products which we purchased within the past 12 months. By shopping around we have found that the cost of the Geek Squad plans is lower than some of the competitive stores.