Customer Ratings & Reviews

Usually purchase for large appliances or expensive items. Have used the service/warranty on other items. Fast and simple process.

Glad l bought the Geek extra warranty. Peace of mind when l need it.

Would not buy anything without geek squad protection. Bought a game console for my kids recently, it broke like a moth after and i got it fixed no questions asked. For peace of mind and to protect your investment you are better off getting the service.

Team provided excellent service installing and removing the old appliance

Removed all the packing and took with them and installed my new purchase and explained it's operating instructions.

Bought the refrigerator as a gift for my mother. Very spacious for its size. The all black exteroir is shiney and easy to clean. Overall, the refrigerator looks and works great!

Geek squad is always a great idea. We haven’t had to use them yet but glad I have it if needed for a great price.

Highly recommend it. Had it on my prior Samsung fridge and it was used more than once. As a note, the repair needed was 3-4 times the cost of the extended warranty. It is expensive, but the additional peace of mind makes it a necessity

They delivered and hooked up my refrigerator beautifully, left no mess and took all of the packaging with them

I don’t usually buy protection plans but after going through 2 refrigerators I felt compelled. The price was right and the peace of mind was priceless. We have not had to use it which is great but it is there if we need it.

Delivered my item and explained the warranty. I know if somthing happens i will be taken care of.

They are helpful. When I call for service they set a date and are on time when they come to the house. They fix everything I have called them on.

Getting a geek squad protection plan is a must on any and all products you buy. Having no worries and peace of mind is why you should get a plan with them. Just make sure to get the right amount of years your happy with and you will be good to go

I haven’t had any issues with my purchase but if the delivery and hauling away are any signs of what to expect then I am doomed

Good refrigerator the food is cold all times best one

The geek squad took care of all my needs without hesitation very happy to have the experience with them

Protection warranty is peace of mind something that happens within 3 years or 5 years is better. Instead of buying new products if cannot fix. If not available to fix they will help to find the solution and customer service very easy to talk.

The 2 service men were strong and fast. They were punctual too.

So far so good. Have not had any issues with our new appliance, but feel great knowing that we have the Geek Squad ready to come out an help as needed.

Love Best Buy warranty. Would recommend over and over