Customer Ratings & Reviews

Purchased with our new LG refrigerator. Good value to protect our investment and avoid any near term warranty management issues.

I've leveraged Geek Squad 3 yr protection on multiple appliances. Unfortunately, it just seems that the Manufacturing of units isn't what it use to be and as such the need for peace of mind for a big purchase to not have issues is worth the cost.

I've leveraged Geek Squad 3 yr protection on multiple appliances. Unfortunately, it just seems that the Manufacturing of units isn't what it use to be and as such the need for peace of mind for a big purchase to not have issues is worth the cost.

The time spent quality time putting up my TV they were excellent performing performers. I love the gate

I purchased this agreement, and hope not to have to use it. Seems to be a good deal, still hope that I do not need to use it, hope that the refrigerator last a lot longer than the warranty and is pro long warranty thank you.

haven't had to use the service yet but it's nice knowing if something goes wrong with our appliance they'll come and fix it.

we connected our waterline right away, did not need the service people to help because it was so easy

Great warranty. Haven’t had to use it on my item but heard it’s a great warranty plan.

I had issues with my refrigerator purchase and felt how this warranty can be of service. Good product and much better than manufacturer's warranty.

I have not used this yet but I wish I had since the dispenser on the refrigerator is not functioning properly since delivery

Geek squad is very well staffed and has people that actually know what they are talking about.

Haven't had to use it yet, but I've used it in the past on other products and the protection has been good to me.

It is a good thing to have. The protect plan replace an major appliance I had only two years. I just purchased another 5 year protection plan on the replacement major appliance. Highly recommend a person to purchase one.

It's been a year with the fridge and we love the space, specially the 2 drawer for quick items. The quick door (for milk and juices) is fantastic. I really recommend this products specially when you have kids that like to open the fridge constantly.

I always trust Geek Squad to provide the best service.

Took multiple times, numerous calls, various in-home tech service visits, but end result, frig broke down and they replaced it. Highly recommend getting the service plan!

The agents were very professional - took care to deliver and set up new refrigerator and removed the old. Great Customer Service!!

I think is good to have warranty just incase the refrigerator will fail & its gives you peace of mind that you are protected

Make sure you are considering the size of the product when buying. If the size of your item doesn’t fit to a certain category, you will have to bring the item to the shop to get checked out. Example, deep freezer. Yes, bring that thing to the shop.

I had to call about my software order, the link was missing in the MyBesyBuy site. I called Geek Squad, they confirmed that I bought the software, sent me the link and even helped me with install... I am so glad I bought the Geek Squad Service...