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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4581 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 4,581 reviews
  • Rated 5 out of 5 stars

    3 year Standard geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 year standard geek squad protection gives me the peace of mind needed for appliances should it be needed especially with devices that are not available and aren't as long lasting as previous models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson was very helpful and offered several different options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad changed my life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So grateful for this service. Used it multiple times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money, money, money, money, best thing in the world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good nice people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it but they seem nice when i went to pick it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get extra coverage on expensive appliances. This has always worked out for us when an appliance goes out after a couple of years for some reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Have had no problems and it works great. Fit perfect in the small space we needed it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recommend the 3 year warranty with the refrigerator purchase. We had an issue with the freezer and it was nice to have under warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind. I love having the extra protection and all the issues this will cover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value. I like the fact that not only is my freezer covered by the geek squad plan but also the food in the freezer is covered as well. This was an important factor in my purchasing this product. I also like the reputation that the geek squad has for resolving customer issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always know how to serve the customer. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    peace of mind to have an extended warranty. haven't used it yet but it nice knowing you don't have to worry about repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced our Refrigerator without any hassles.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely won't buy something without being backed by the Geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge fan of purchasing extended warranties with the Geek Squad for all of my electronic and appliance purchases. I have rarely had to use the warranties, but having the sound of mind is worth the small fee for the added coverage. I'm a big fan of Geek Squad coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great added protection to your purchase. I have had to take advantage of this when my product stopped working and Best Buy is great to work with and loads of communications along the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the geek squad as of yet! I am happy to know that I have them there if I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wish it was 5 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a fan of paying for additional insurance but if the price is right and the appliance is on sale, it's a win. The only draw back it is a 3 year plan for refrigerators

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Duke. Thanks for your feedback and positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Geek Squad always helps when needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a service that benefits all customers for the protection and services of purchased products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection. The will take as long as necessary to get everything just right and explain ahead of time what they are goung to do so no surprises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan from Best Buy, because the plan could save you money if the product needs repairs

    I would recommend this to a friend