Customer Ratings & Reviews

great warranty program i have not being able to use it but they offer great services

This refrigerator has large storage space, delivery was on time and handled it very nice without any damages

The geek squad protection plan gives me peace of mind. Ive had to use it in the past when my tv went out. and they took care of everything, made it very easy for me to get a replacement

I found this insurance to be cheap for 5 years. I had geek squat before and never had a problem and this is the reason I’m buying again.

Excellent product .so far I’m in love with my new refrigerator

Bought this on a open box refrigerator... fridge looked great but you never know what could of happened between it being opened, returned and put back out for sale. That's a lot of back and forth. Now I'm not too worried about it because I know I'm covered.

I haven't needed to use it yet but have bought before and was glad I did

The 5-year protection plan seems good for durable goods (like refridgerators) - I've had shorter plans for other products and have not had to use them because there have not been problems with the products. I assume that BestBuy provides the service it propmises.

It will come in handy for my freezer! I think BB should have a bundle price for all the household gadgets we purchase instead of buying every time we purchase something new!

Nice having the peace of mind knowing that if anything goes wrong it’ll be taken care of.

Haven't yet had to use the protection plan, but having it provides peace of mind.

I got 3 years protection for my refrigerator which I used once already and they completely exchanged the refrigerator.

The agents were Profesional and fast. And help correct issues thats arised

Excellent offer to protect your investments. Great value and great customer experience

The folks were very professional. They were prompt. Professional in all aspects. Asked if there were questions. Told us how to contact them if anything came up.

Best Buy's Geek Squad Protection pays for itself with one small repair problem. The KitchenAid refrigerator has an electronic panel, several lamps/sensors, and a compressor.... the cost of one repair to any of these items makes the warranty a good bet.

My daughter really enjoying her new refrigerator. This product works well for her and her two children. It has enough room to put all of her food inside of it. Now she wants a matching microwave.

the refrigerator had a faulty icemaker, After three repairs was able to get a new refrig. Unfortunately, the icemaker was still same and has been replaced once and still does not perform properly. Without the warranty we would have been out big bucks.

Fridge has lots of room very spacious and I got two so you can feed and army

Haven’t had to use the warranty as of yet the fridge is to new.