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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4623 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 4,623 reviews
  • Rated 5 out of 5 stars

    3 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is great. I got my answers when I had questions about the fridge and its functions. Techs are knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this is the most aggresive guarantee on the market. Excelent option to protect products!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Technical Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad person was able to resolve my refrigerator problem immediately and was able to detect the other issues with the new refrigerator and resolved it. if your buying a product from bestbuy, then buy geek squad protection too..very reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet but I definitely wanted the protection for my new fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any trouble with the refrigerator.Not used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team of people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is dependable and trustworthy. I’ve never had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly, even high-quality major appliances are not built to last like they used to. The geek squad protection plan is worth every penny.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice having the peace of mind knowing that if anything goes wrong it’ll be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great warranty program i have not being able to use it but they offer great services

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one bad refrigerator and it was super easy to get get squad to help me out. Without it I would of been spending alot more money to buy a new one

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words! We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    Great add-on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My warranty was deleted some how during the exchange process. But, after a few hours, Best Buy rectified the issue. They serviced my fridge and it’s like new. No issues, thereafter.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    This is a MUST have

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This protection plan is a MUST! It saved me $1000 from buying a new Tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy geek squad protection is the best warranty and a must for any purchase. They replace faulty products or replace it no questions ask. Better than manufacturers warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the extended warranties with any major purchase. The Geek Squad was a savior when we purchased our Sansung refrigerator several years ago due to ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service! Gives you peace of mind for all your appliances!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope the refrigerator last long enough so I don't have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing i am protected for 5 years of service with professionals

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love our purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent install our ref when they delivered since the we don't have any problem at all, the refrigerator was shiny and it easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good fridge it’s roomy I can fit all my items in it perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the warranty to replace my fridge . I had no issues with the claim

    I would recommend this to a friend