Customer Ratings & Reviews

Good deal for the protection plan, the price is good

It is great to have this, hopefully we wont need to use it. This is must have for any major appliance buy.

Dont know what i would do without geek squad and their awesome help

samsung fridge very skeptical of product if i have problems i know best but will fix it

I have used the Geek Squad service to mount my TVs, check my web connectivity and install cameras. My husband is not handy so it really helps to have someone to count on to rectify issues and do updates.

Excellent customer service and fifty more characters

I have always been pleasantly surprised at the geek squad coverage and will continue to purchase it for big purchases! This one in particular is on our fridge!

Geek Squad service is great. I got my answers when I had questions about the fridge and its functions. Techs are knowledgeable.

I hope I never need it, but when a refrigerator costs over $3k I feel like it's a good value. The geek squad seems to always go the extra mile to make customers happy.

Ya Never Know. Warranty extension is well worth the cost for the IF in life. Just a service call would meet your investment in an extended warranty. Worth every penny.

Geek sqaud always has my back with any devices or appliances i purchase at best buy. Its a no brainer when it comes to adding protection. All good experiences here.

Geek sqaud always has my back with any devices or appliances i purchase at best buy. Its a no brainer when it comes to adding protection. All good experiences here.

Geek sqaud always has my back with any devices or appliances i purchase at best buy. Its a no brainer when it comes to adding protection. All good experiences here.

Geek Squad Protection Plan is a no brainer. Came out several times for issues I was having ordered the parts I needed and fixed the issues I had.

Great customer service easy and fast service good communication

Peace of mind knowing this service is available directly through the Geek Squad! in addition to manufacture warranty I will know that any problems can be taken care of quickly .

I only purchase from Best Buy transactions are always fast and easy.

No other way to go, in my opinion, than with extra warranty. Especially when it is from Geek Squad; I have always found them to be personable, professional, and thorough.

Bought this for my fridge. Have had issues with my fridge from the 1st month. Since whirlpool never did anything on their end to fix my issue I called Geek squad and got a tech to come check my product. The tech came out and said the fridge showed everything normal but he clearly sees what the issue is. Never heard again from them and have not bein able to get my issue repaired or replaced.

The agents delivered and mounted my device and connected my soundbar. They also instructed me on how to use them. They also fine tuned my computer. Its now running much faster.