Customer Ratings & Reviews

Knock on wood haven’t needed to use geek squad yet. But it has been a peace of mind to know that we can get any problems fixed on site for at least the first the three years.

Get yourself protected! Clean and easy service and no worries to get back to normal.

Would highly recommend purchasing protection. Geeks are always available and if a problem exists they will let you know and recommend the best option, whether to return or fix item.

1 month since delivery of fridge. No problems so far. Bought Protection for peace of mind.

The geek squad person was able to resolve my refrigerator problem immediately and was able to detect the other issues with the new refrigerator and resolved it. if your buying a product from bestbuy, then buy geek squad protection too..very reliable

Is excellent, has everything I need, and when I need it

havent need to use there service for my fridge got the protection just as a back up incase we needed i do have there protection on other items and there repairs and services are outstanding

This warranty makes me feel at ease, its affordable.

Great option for getting installation and rid of old appliances. The guys were in and out in just a few minutes.

You never know when you may need a warranty, but it feels good to know that you can purchase one at a affordable price.

The delivery/installation people were great. They hooked up the ice maker and levelled the refrigerator.

I bought this with my Samsung refrigerator and it came in handy when the refrigerator stopped cooling they gave me full credit and replaced it by letting me pick another one.

Any time I buy large appliance or electronic I make sure to get warranty it just makes since cause brand new can malfunction at anytime.

I really like the fact that extra coverage for items purchased are offered!

Don't know if it's any good. Haven't had to use it yet

Our refrigerator broke after 1.5 years and it could not be fixed by geek squad or the manufacturer so they replaced it which was great but what they don’t tell you is that you is that the 3.5 years left on the warranty does not transfer over to the new refrigerator. So we’re out $350 for the original warranty and spent $350 on the new warranty. doesn’t seem right.

My fridge was installed as ordered. The units were plugged in, plastic and packing materials removed.

This was mistakenly put in by the employee who checked me out for the purchase but they helped me change it from 3yr to 5yr protection (which is way better)

The agents were available 24/7 and very friendly. With every penny.

The workers were on time and did a great job. We were satisfied. We love the service where they haul away your old one.