Customer Ratings & Reviews

I have used Geek Squad before and I trust them. That is very important to me.

Paid for the service, but technician had to refer to out side agents to install water line. They did a good job can’t complain

Goodness when need help whit may purchase very lovely

I had problems reverting what looked like negatives on all my pictures and computer, spoke to Geek Squad and went remote ! He was fast and very knowledgeable !

Haven’t needed to use our Geek Squad coverage and I’m happy about that!

I took this guaranty because geek squad is excellent in all aspects.

The freezer has a large capacity than I thought. You will not regret buying it.

We purchased a $3000 Geek Squad Protection Plan for a refrigerator. When our $3000 refrigerator failed after less than a year of use, BestBuy tried to decline service in lieu of recommending the manufacturer's warranty. I indicated I would file a small claims case, and they found an appointment for me. BestBuy was unable to fix the fridge on the first visit, indicating they would be back in a week to finish the work. However, a few hours before the appointment, the service technician called to indicate that all the parts had not arrived. He didn't know when they would arrive. (Incidentally, they shipped them to me without notifying me.) I called support and was told the parts were estimated to arrive in a month. While I had taken time off work to meet the tech, BestBuy knew the appointment would not be honored without notifying me. BestBuy also expected a family of five to go without a working fridge for 6 weeks. I asked for a replacement fridge. They declined. The Geek Squad protection was a waste of money and time.

I cannot say enough good things about their service. Worth every penny.

After I bought my refrigerator I noticed that most owners in the reviews complained that their frig failed soon after the one year warranty was over. Have not quite reached one year yet, and have not yet needed the extended warranty.

Good deal on 3 year Geek protection plan. You never know when you might need a repairman and 3 years for no cost to you with this plan

Best Buy selects their people well when it comes to servicing your appliances. The Geek guys are always great and efficient and gets the job done with a smile! Thanks Geek Squad!

Geek squad service is a mist qoth them. Always comes through and always going above and beyond to make sure you are taken care of. Completely satisifed.

We purchased this warranty in case something happens with the freezer and we were to lose the food that is stored in there. Great value for what it covers!

Great warranty coverage just in case anything happens

Tiger service was good they came twice to check it out and gave me good explainations

Always purchase a protection plan with a big appliance purchase. Appliances are not made to last how they used to back in the day.

Great purchase. I have not had to use it, but gives peace of mind.

I ordered a 5cu freezer. The delivery men were very polite and professional. They put it where I wanted it and set itxup.

They called me after my purchase a month later to make sure everything is working and even give me the information for them to come visit and check that everything is working in order! Good costumer service!!