Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4581 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 4,581 reviews
  • Rated 5 out of 5 stars

    Great program-Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy Geek Squad protection is great serveice with kind, professional technican and valuable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind is priceless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans just make the most sense when you are spending a good price to begin with. There's no better feeling than knowing your investment is protected for an additional amount of time- in this case, 5 years!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    75 inch TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great job installing and mounting TV. I have had no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good guarantee for the refrigerator and different items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys installed my refrigerator professionally and neatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service. They have been very helpful for what ever needed. They even came to the house and help set up our new TV & Surround sound system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the refrigerator for 2 weeks and so far its absolutely awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3yr protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3yrs protection plan puts your mind at eases about your products when something goes wrong. You have that protection to fall back on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve heard real good things about best buys protection. Will see when the time comes and it needs to be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did excellent work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and set up my new appliances great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good recommendations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed them but good idea to have incase item breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad. I’ve never had a issue with having my appliances fixed. Best thing you can buy to not worry about them breaking and being a costly expense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    repaired ice maker numerous times!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and when they couldn't come out during the covid crisis they had another vender come out and hopefully i will get the reimbursement like they promised!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind is worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have faith in the new appliances I purchased, but always nice to have some peace of mind if anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delievred good fast and reliable with care too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered asap

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent deliveryman to install my refrigerator and they did the job fast and were very professional thank you GS

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're really glad to hear this experience went well! We love hearing stories like this. If you have any questions or need anything, please let us know!

  • Rated 5 out of 5 stars

    Recommend!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly recommend purchasing a Geek Squad protection plan for an major appliance or electronics - Best Buy always has been able to assist us with any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly recommend purchasing a Geek Squad protection plan for an major appliance or electronics - Best Buy always has been able to assist us with any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO WORRIES

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues but glad to have coverage just in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope I don't ever end up needing this but it is nice to have the coverage if we have a problem. They also say they cover up to $300 of lost content if the refrigerator goes out during the five year warranty period.

    I would recommend this to a friend