Customer Ratings & Reviews

We have the warm fuzzy feeling of knowing we are protected in case we have problems in the future. Our Total Tech Support Plan even allowed for a discount.

The guys came in and installed my fridge. They were cautious with my brand new wood floors. They were great. Highly recommend

This is a great item to have for peace of mind. Would recommend getting.

They were very professional and right on time. They took about 15-20 minutes and my fridge was all set up!

I swear by geek squad protection!!! Always a lifesaver!!!

You have to have warranty coverage for your appliances. Geek squad protection is way better than dealing with the manufacturer warranty.

All in all, this is a very nice fridge. We had a problem after awhile with the ice maker though. Had it replaced free because we were under warrenty. The real issues we had were with the delivery people. The rudest and most incompetent people we've ever dealt with. The morons almost flooded our kitchen after they left. No one at the Geek Squad could help us. I had to personally go to the store and speak with a manager who gave us a small compensation. I will probably not buy any large appliances from Best Buy anymore. Too many problems with delivery people and customer service.

I’ve had to use my geek squad service, and must say I’m very pleased, and thankful I purchased it.

Piece of mine. Value seems appropriate for the protection.

Loved the fridge. It worked and looked great and delivery was excellent

Great quality service great price defiantly recommend

Haven’t needed it so far so really nothing to say about it.

They were perfect and professional in selling my fridge , super satisfied.

Horrible!!! The water tasted bad after putting in a new water filter. Put in a work order, they came out and said it was the water line connector that's causing the bad tastes in the water. They do not services anything attached to the refrigerator. The warranty only covered what is build on the refrigerator. Replaced a new water line connector, the water still tasted bad.

I get warranties on anything over $100 after the experience of actually having to use one and having it go effortlessly.

Having the equipment insured gives us peace of mind

Assuring to know I have this extra protection, just in case.

Best warranty you could possibly get. Any purchase i make at best buy, geek squad purchase is a must.

I have always relied on Geek Squad Protection plans for most of my major purchases, and have always found them to be reliable and timely in supporting my devices.

I have always relied on Geek Squad Protection plans for most of my major purchases, and have always found them to be reliable and timely in supporting my devices.