Customer Ratings & Reviews

The delivery team installed the the refrigerator expertly using correct COVID protocols. They thoroughly cleaned the area prior to leaving.

The refrigerator was installed properly and it’s been working well since then

Haven’t needed to use it yet but having additional insurance (warranty) on an appliance is a good thing

My Refrigerator started to die after 11 months. I tried to claim the warranty and they said I had to go through Samsung directly. Samsung saw there was only 3 weeks left in the factory warranty and drug the process out 3 weeks, then said the warranty expires an passed the buck to Best Buy warranty. Best Buy then took 4 days to schedule an inspection, another 5 days to schedule a third party repair tech, and then another 10 days to order parts and get the repair done. Meanwhile, my refrigerator is no longer chilling food and I'm stuck without a major aplliance. My recommendation would be to avoid warranties on major appliances. It woild have been cheaper and faster just to buy a new one fue to lost food, eating out, time spent dealing with bureaucracy of insurance.

This is something definitely worth getting. Seves ad s little piece of mind when it comes to protecting my electronic investmwnt.

This is great so if something happens to my refrigerator I can get it looked at without buying a new one

Good customer service, dont have to wait for a long time

Always add geek squad protection to these investments. You can never go wrong!!!

No problems with Geek Squad service protection. Have used for other products. But not this one. Hopefully, let keep it that way.

We have not had to use this protection due to the care free and problem free of this LG REFG. It offers a great peace of mind.

The Greek squad was very professional and installed it real fast

Always good to have and you know when you need it that it will be excellent customer service. If in doubt get the warranty.

A must get especially when you purchase major appliances, we've had issues with our washer/dryer and it was fixed with no issues.

Worth it, we had a minor issue and they replaced the fridge no questions asked. Will definitely be purchasing this for future items.

Nice looking product, and very useful in my kitchen, and very spacious with my 2 door freezer it's a lot of space for my stuff.

I never got a chance to try calling the agent yet, but buying this plan was very easy and i feel like my open box is protected for 3 years with this.

easy day. No issues thus far. I hope it doesn't get to the point of a complain

Having the protection is nice but the process is pretty bad. Had my issue escalated. Notes were not taken properly. The WORST part was the service guys that they have a contract with.

I like the looks of the fridge and worls great. A good buy!!

I haven’t needed the warranty yet but only time will tell. I try to get it for major appliances just in case.