Customer Ratings & Reviews

The guys are great and knowledgeable. Very professional too!

Very good item for the money. Works well. Does what it needs to.

I hope I never need this service but I got it just in case my refrigerator acts up.

i personally advise anyone buying a major appliance to get the geek protection plan because you never know when you will need it and having this plan can save you thousands

I hope I never need this but since I doubt the samsung will last 42 years like my previous Frigidaire, I paid for a 5 year extended warranty. I wish it was for 10 years. I will know if I recommend the Geek Squad only if I use them. I hope I don't but it is hard to say as I've only had the fridge 10 days.

So far so good no issues yet. But i hope when and if i do everything goes smoothly.

Hopefully i won't ever have to use it! The price was reasonable and it provides me peace of mind.

within 1 year of purchase, my GE freezer is constantly running extremely loud. Today the squad came out for a 3rd time, but still they don't have the correct parts ordered from "GE", and now scheduled for a 4th appointment. UNREAL!!!! Oh yes, and the window is always 7am-7pm -

Absolutely love this refrigerator. Lots of space in the refrigerator and freezer.

I live the 3 doors and its very spacious. Water and ice dispenser was a plus.

Spent a nice penny on this better protect it. CYA, be screwed it something major happened to it.

BestBuy has a professional Team for Installation and they did a great job with all my Installations. There protection plan is a gem because they really take care of their customers. I would recommend this to everyone. I would never think anyone other than Best Buy specially for appliance purchases. Very good service and trouble free installation. Thank you Best Buy we love you. We like your guys dressed up professionally and courteous with their customer centric attitude. I am a big fan of Best Buy total tech support and plan to keep it every year.

fast and efficient. Came in and did a nice job installing and clearing all debris after.

The delivery people were very professional and careful with our new frig. They carefully loaded and carried it to the terrace level of the house. Installed the frig and gave us a quick run down of how to flush the water dispenser and ice maker before using it.

Great warranty coverage that i can count on all tbe time from best byy

This is a great insurance everybody should have it

I called the Geek Squad the day after installation of my Maytag Refrigerator. I noticed white specs I thought were pieces of shipping styrofoam. They were nicks (scratches). The Representative informed me of my options, and resolved the matter.

The agents delivered installed and explained all the features of our new LG refrigerator. While doing so they were pleasant, friendly and professional. They took as ling as was needed for us feel good about our purchase.

The best feature is that the interior water dispenser and bottom drawer ice maker allow for a very large space available in the fridge. Purchased this to minimize the failure of the ice maker, which we had issues with in the past. So far it has worked as expected.

I like the Geek squad, they have fixed my computers, mops etc,