Customer Ratings & Reviews

It is a 50-50 tossup when dealing with geek squad. Sometimes they are attentive and go above and beyond the call of duty while other times you’re sitting there for hours with no solution dealing with someone who really doesn’t know what they’re doing. It’s a 50-50.

You really want to get this for your appliances like refrigerators and stoves. The ice maker (if you have one) in the fridge is generally the first thing to give you problems

The agents were available 24/7 and very friendly. With every penny.

LG - 27.1 cu ft Side by Side Refrigerator with Door in Door, Craft Ice, and Smart Wi-Fi - Stainless steel nice LOVE THE SERVICE

It better to get warranty on high price ticket items because if you decide to cheap out it can come back to hurt your wallet it repaireds.

The Geek-squad Replacement in or service is a must have for anyone who purchases any type of electronica equipment. The professional Attention to detail goes above and beyond.

As i keeo saying you gotta have geek squad its a bonus to have

i like the fact i purchased the extra3 year protection ,Cause im the type that when i purchase big ticket i always get a lemon so at least ill be fully protected for 3 years on parts @ labor.

So much room! The middle drawer is just wonderful for my 92 year old Mom. All her snacks where she can reach them without hunting. Love the freezer on the bottom with the extra drawer for smaller items.

Our refrigerator broke after 1.5 years and it could not be fixed by geek squad or the manufacturer so they replaced it which was great but what they don’t tell you is that you is that the 3.5 years left on the warranty does not transfer over to the new refrigerator. So we’re out $350 for the original warranty and spent $350 on the new warranty. doesn’t seem right.

Geek Squad is the best at doing their job. I am glad they are here to help.

the price for the three year contract from best buy was a lot less than the price from the refrigerator manufacturer

Only got this because it was the maximum year amount that could be purchased for the refrigerator. Not sure why it was limited to 3 yrs. Have not tried service yet but I hope to never use it.

Got the extended warranty protection and am happy I did. The price is affordable and I know it'll cover what I need it to cover. I've had good experience with Geek squad in the past.

Great warranty coverage just in case anything happens

I always Buy Geek Squad warranties anything ever happens either they will try to fix it if it can't be fixed you will get a new one. It might seem a little expensive to buy the warranty but having the peace of mind is well worth it.

I took this guaranty because geek squad is excellent in all aspects.

The delivery/installation people were great. They hooked up the ice maker and levelled the refrigerator.

We always purchase the extended warranties with any major purchase. The Geek Squad was a savior when we purchased our Sansung refrigerator several years ago due to ice maker.

I purschased this warranty due to latest model fridge are more complex electronically with more sensors and automation...... it has paid off by replacing the Samsung Fridge 2.5 years after I bought it when technicians cannot repair a leak