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Customer reviews

Rating 4.5 out of 5 stars with 4627 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 4,627 reviews
  • Rated 3 out of 5 stars

    Service wasnt necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They told me they couldnt hook ip the waterline because it was an older configuration. They did move it in place for me. I ended up installing the plumbers tape and screwed in the water line. They did offer to return the service fee.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but I’m hoping it will be worth it if I have to. Hopefully I don’t have to and then quipment is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad warranty, never had any issues, they always fix or replace in timely manner

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a great thing to him and protects you from from damage later on down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for installs and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for installs and mounting. Highly recommended for those in need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up connected fridge water and ice maker thanks geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than Sears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy we have added this to our purchase. We have purchased Sears agreements in the past and they are so much more expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend this 100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my new Samsung French Door refrigerator and am glad I did. They are fast and courteous all the time. The problem with my equipment was resolved fast and am happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection plan gives me piece of mind when I make a big or expensive purchase. I know it is protected if anything should go wrong. They really stand behind their word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I basing this on what I expect it to be. Just got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No mistakes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're making a big mistake if you don't protect your major purchase investment for your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me very important, and the service is amazing and faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We remodeled the kitchen but my wife wanted upgraded appliances. It’s on the small size for me but she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the geek squad for this appliance at this time. I have used them before and they were great. I know it will be the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my slide in range and recommended I turn the oven on first before using it to get the factory oil and grease off of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this guarantee. Makes you feel more secure. With this little amount of money. Worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy if you really think you will need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed the warranty yet but only time will tell. I try to get it for major appliances just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't use geek squad yet but I hear good things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind in times like these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to purchase one of these at times like this.Never know when this bad boy is gonna give out.And i cant fix this thing on the weekend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always on time and very respectful would always use them

    I would recommend this to a friend