Customer Ratings & Reviews

It is important that we purchase a warranty every singe time but this one covers practically everything!

They set up my refrigerator in a easy timely manor

Agents installed my refrigerator with ease. They were very quick.

I’m glad I purchased the warranty. Nothing like having peace of mind after buying an awesome product!

Have not used but happy with customer service experience overall

Great perfect fridge just right for the house what a great way to stock up on your food when coming home taste so good and so cool

Purchased this with my new LG fridge - it's peace of mind for the big things that might go wrong in the future.

Great product, super efficient and economic! Would reccommend!

Stop what your doing and make sure you protect that new Fridge from Best Buy with their 3-Year Warranty Protection!!!

Purchased this on my new fridge because, my experience is that the ice makers are the problem children and I won't have to worry about replacing one for the next 5 years.

I opted for the 3 year protection plan for the new refrigerator that replaced the broken one. Hopefully I will not need it.

The service is the best in the business, the 5 year service plan is the best.

Bought a refrigerator from best buy outlet. It was an open box but was said to be still functioning. After having it for 14 days we noticed everything in the freezer had defrosted. Temperature reading inside the fridge said the freezer was at 0 degrees Fahrenheit but in reality it was at 60 degrees when i put a temperature probe inside. Geek sqaud came out 4 days later to repair. They claimed the gasket on the freezer was not sealing correctly cause it to let heat in. They then “repaired” it and later that night it was still not freezing. Had to call them again and now have to wait another 2 days to have someone come out again.

better protection plan than comparable ones offered elsewhere.

ALWAYS buy the replacement plan, you never know wot will happen!!

I’ve had previous warranties with Best Buy, they are generally good with their service. I’ve not had to use this one yet.

So far it works. Get the warranty if you have dogs. We seem to burn these up in two years so the protection helps.

Geek Squad Service is great. Highly recommend and purchase when under promo

Positive. Very happy. Hard workers very professional. Recommend to others. Happy to have.

Have not needed to use this service, but it is reassuring to know they are a phone call away.