Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 4577 reviews
(4,577 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
always a good choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always gotten to extended warranty, have only had to use it on one item but its nice to have the piece of mind if something does go wrong!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No doubt about having this service. I don't like to take risks.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
5 Year Geek Squad Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Warranty cover's everything that can go wrong with the merchandise and they also throw in $200.00 dollar's worth of food spoilage.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have warranty in certain products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service when I requested. Can’t complain about it.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They always take care of what ever they cover with no hassle.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Spend money to save money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only covers issues that affect the operation not comes Eric issues such as dents and scratches.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's worth every penny to get the geeks buy protection no questions ask no hassles take care of you
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad always comes in handy, I’d rather not stress and let the professionals handle it
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Kitchentoys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad guys did wonderful job setting up are appliances and was very nice to help us
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is a great service to have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are glad we got you guys to protect our purchase
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice to have a extra warranty.. We get the extra warranty with all major purchases
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Warranty
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would never buy an electronic device without an extended warranty. It has already paid off in the past for me.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t use the service yet but I’m sure it will be worth the price!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed it so I can enjoy my purchase for 3 years or more.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent Protections
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always purchase the geek squad protection to ensure our products are warrantied by Best Buy;s realibility
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Haven't had to use it, but..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I expect no issues if/when I do have to. The Geek Squad and Best Buy have never failed to delivery on any warranty I've purchased and used so far.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great deal I purchased for a birthday gift it’s great
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Slow Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have geek squad protection for my dishwasher. The GE dishwasher has broken down after two years of use. So far, I have been unimpressed with Geek Squad service. I had to wait 30 minutes to try and get an appointment on a phone call only to have them drop my call. I then resorted to online chat, and I had better results in that I got an appointment scheduled for them to check the machine (still took about 20 minutes for her to schedule the appt on the chat). Unfortunately, that appt is 2 weeks out. My guess is once they come to check it, they will order parts. I will, as a result, be without a dishwasher for several weeks. There is really no quality support here. The scheduling was terrible. The wait is terrible. I have bought a few appliances from Best Buy, but after this experience, I am done with them.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Great squad helped me with my new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needs help getting my computer started and he took his time helping me
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!
Rated 5 out of 5 stars
good plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good plan to have when your in need, had a fridge that went out. called the squad and they came out like they promised and did good work
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friend