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Customer reviews

Rating 4.5 out of 5 stars with 4627 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 4,627 reviews
  • Rated 5 out of 5 stars

    high quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always on top of their game, great service and installation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying always get the extended warranty for major appliance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and install by geek squad was good. They were pretty careful and cleaned up after themselves. The deliveries and install by third party company could use improvement. Remember to request for geek squad even if it will take a little longer for an appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery service. On time and very careful with my delivery. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the service but provides a peace of mind to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose to add the Geek Squad protection since it was a good value for such an investment purchase, should we ever need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plans are a great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plans are great!! Never have any issues while using the plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Suggest this warranty for a major appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had to use this warranty service for a major appliance, unfortunately more than we expected. Glad we spent the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the service. Great that Best Buy offers 5 year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, installed all programs and tested for accuracy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use it yet...but nice piece of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is the only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are making and investment in a large appliance go with the Geek Squad, much more reliable than the manufactures warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is one of the best in the market. Would r

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is one of the best in the market. Would Recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Replacement/Repair Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Service Insurance/Protection plan is one of the best plans out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel better having full protection on my purchase if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the extra few dollars for the peace of mind of geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind to get the warranty plan from Best Buy. Greek squad is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had her for almost 2 years and I had some trouble and it was replace, I had the 3 years plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine when you need to use them, generally not often with the type of stuff we buy from BB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it! Buy the warranty. Save the money if it breaks. Well worth the peace of mind.

    I would recommend this to a friend