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Customer reviews

Rating 4.5 out of 5 stars with 4627 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 4,627 reviews
  • Rated 5 out of 5 stars

    Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love the item best best item good item thank you

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Mayra. Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to purchase this coverage for cheap. Had to use within first month of purchase. They came out quickly and fixed the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels like “they have my back.”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Ask me again in 5 years. I’ll know better then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the piece of mind to know that the Geek Squad will take care of me if i need it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For Microwave Oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my GE Profile Microwave Oven. Great value and 20% off with my Tech Support Membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trust is important...they will back your purchase up with class.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best always providing exceptional customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this protection plan and it was the best choice i made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good morning my beautiful friend is ready for pickup tomorrow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very. good product I recommend it to people who like fast delivery and good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone a friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy electronics without this. It's worth it to know you can phone a friend and not rely on sub par vendor product support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad protection. The price is excellent and The service is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Greek squad for many things, and they are great. They know everything!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend getting this, I had to replace my first item, and I had no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was on time, helpful, offered assistance and overall was fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to buy I do recommend buying in best buy

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always I said always get the warranty on big Items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It offers peace of mind on a fairly expensive item. Glad I got it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Insurance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Refrigerator started to die after 11 months. I tried to claim the warranty and they said I had to go through Samsung directly. Samsung saw there was only 3 weeks left in the factory warranty and drug the process out 3 weeks, then said the warranty expires an passed the buck to Best Buy warranty. Best Buy then took 4 days to schedule an inspection, another 5 days to schedule a third party repair tech, and then another 10 days to order parts and get the repair done. Meanwhile, my refrigerator is no longer chilling food and I'm stuck without a major aplliance. My recommendation would be to avoid warranties on major appliances. It woild have been cheaper and faster just to buy a new one fue to lost food, eating out, time spent dealing with bureaucracy of insurance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Responsible, knowledgeable and well equipped. Definitely recommend!

    I would recommend this to a friend