Customer Ratings & Reviews

havent used yet so not sure about warrantee do not know

Haven't needed to use the squad yet, bought along with our Maytag french door fridge/freezer.

Great product & Geek Squad Team installed very professionally & timely.

Very professional during delivery and setup. Took all the packaging before they left.

Haven't had to use my warranty yet but for the peace of mind the price is worth it!

Gives you the peace of mind with an extra year on the mfr. Warranty. Well worth the price.

The geek squad is always standing by to help with warrant info or troubleshooting.

love this refrigerator and great that I have best buy to help with service when needed.

My Refrigerator started to die after 11 months. I tried to claim the warranty and they said I had to go through Samsung directly. Samsung saw there was only 3 weeks left in the factory warranty and drug the process out 3 weeks, then said the warranty expires an passed the buck to Best Buy warranty. Best Buy then took 4 days to schedule an inspection, another 5 days to schedule a third party repair tech, and then another 10 days to order parts and get the repair done. Meanwhile, my refrigerator is no longer chilling food and I'm stuck without a major aplliance. My recommendation would be to avoid warranties on major appliances. It woild have been cheaper and faster just to buy a new one fue to lost food, eating out, time spent dealing with bureaucracy of insurance.

Feeling safe is the most important thing for me and that makes me feel GEEK SQUAD.

Needed this warranty for my products. I love this fridge and stay on it more than my phone.

The agent came by and is going to fix tge problem.

Aiways get the warranty it is well worth it and they are alway there to help.

Geek squad protection is what makes me keep coming back to Best Buy.

Have had no warranty work to see how that goes. They were knowledgeable and did good work on installs.

Great protección, work great for the price you pay

I really like this plan. I don't think I'll have any problems but I'll glad I got it.

This is a great contract for 3 years. I will always renew it as they take care of everything.

Perfectly needed for high price electronics. happy with service

I love the idea of protection and coverage of products.