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  • Geek Squad™
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

3-Year Standard Geek Squad Protection

SKU:
7863107
See Details

Customer reviews

Rating 4.5 out of 5 stars with 4627 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 4,627 reviews

  • Geek squad helping hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad helped me load my frig into my truck

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek squad installed my fridge quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the three year Geek Squad protection, install was good

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Helped me get a new appliance when it failed me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I don’t buy warranty extensions but this came in handy!!

    I would recommend this to a friend

  • Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick response to get me running again..... Great appliance and great experience with best buy

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Hope we don't have to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hoping IF we need to use the Geeks, I can upgrade this review to "excellent"

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several repairs to a brand new refrigerator bought...they finally replaced it.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • I think we have a winner here!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best!! They are so professional and easy to deal with.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad computer skills!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team has the skills to get it going again

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • safe guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you are the best I have always said it and I will always say it

    I would recommend this to a friend

  • Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mom as a added security and she really loves it.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mom as a added security and she really loves it.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Never Needed But Glad To Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t realize I bought this but I guess that’s a good thing.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully have not had to use this but I would hope if that occasion should arise that it would all go well.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it to get the Best Buy insurance. Thank you for this

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had an issue with the geek squad warranty. The times i have used it, the replaced the item on the spot

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connect the fridge and I was very pleased with the service

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shipped the door for my fridge after Best Buy installation tore it up, but now there are other issues. Their repairmen are not qualified to repair so I have to go through the manufacturer.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use. But just in case something goes wrong I will be covered

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • on hold 1.5 hours so far. No Warranty Geeks?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3-year warranty for "Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator - Stainless steel" for $1725 plus $129 GeekSquad warranty on April 4, 2020. Water dispenser and Ice Maker failed after 30 days. Appear to be defective. Water dispenser outputting 1/8 the measured amount. Water freezing solid in bottom of Icemaker (dispenser) box makes the dispenser arm freeze solid and not turn. Outside of Return Period now. I called and scheduled support. I was booted to Whirlpool support by BestBuy Customer Support. Original scheduler said if it is not covered by warranty I would be charged $180 for service call. I am livid. Serviceman is supposed to show up tomorrow. Warranty Support Scheduling transferred me to GeekSquad Support at 6:30 PM. Phone said 16 minute wait. At 8:05 PM I go to LiveChat" and it says: "You've reached us outside of our business hours. Please chat with us tomorrow between the hours of 8am-7pm CT." Neither Whirlpool Service Department or BestBuy will tell me who's going to pay for fixing this defective product. Don't know who's going to pay for this, but it will NOT be me. I will NOT recommend Geek Squad for anything until they remedy this warranty situation.

    This review is from 3-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Richard. Thanks for reaching out to us about this and bringing us into the loop. We'd like to hear more about what has happened so far and where we are at. You mentioned you have someone that came by to check it out. To continue this process and get it resolved, you can either reach out to your local Best Buy store for assistance or calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Frig installed in a timely manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frig was installed and everything is working fine.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 158, Showing 3,141-3,160 of 4,627 reviews
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