Customer Ratings & Reviews

Always worth it don't take the chance and risk being left out to dry by not having geek squad on your side .

The agent mounted my tv and did a great job thank again

needed a warranty for my new fridge. This one was offered and was an excellent value for the money

The agent help me with my appliances………………………………..

The service plan I pick was very affordable and it was worth it

The service that I purchase was a good plan and it was worth it

Good protection plan for home appliances and electronics

For tree years protection I think it very reasonable.

whether it's a TV or major appliance, I always purchase a protection plan

Geek Squad was great and flexible to attend the issue and to fix

Haven’t had to use on this product specifically but they were good help

i ll get more than 3 years if i could,buy protection is safe

Fortunately, we haven’t had to take advantage of the geek squad service yet for our new refrigerator. With luck, we won’t use it at all. Money well spent for the peace of mind, though.

Got the warranty because you always want to be on the safe side incase something does happen! Happy customer!

Haven’t had any issues yet, but heard geek squad is really good

It went great, fast, and easy with the whole set up.

Purchase a 3 year warranty for refrigerator that will come in handy

We shall see............too early to tell.........

Bought a refrigerator from best buy outlet. It was an open box but was said to be still functioning. After having it for 14 days we noticed everything in the freezer had defrosted. Temperature reading inside the fridge said the freezer was at 0 degrees Fahrenheit but in reality it was at 60 degrees when i put a temperature probe inside. Geek sqaud came out 4 days later to repair. They claimed the gasket on the freezer was not sealing correctly cause it to let heat in. They then “repaired” it and later that night it was still not freezing. Had to call them again and now have to wait another 2 days to have someone come out again.

Refrigerator warranty is very good and they are very responsive and follow up is great too