Customer Ratings & Reviews

if you own electronics this is a must have for all electronics.

My fridge is making loud noise and call them. I bought 3 years geek plan. They come do some work and couple weeks latter the problem appear and it is become worse. Now not only it is making noise like a helicopter , it is not cold at all. I called again and they came fixing it again. One more month and the problem come back. It seem likes they can not do their jobs and try to play game with me. probably they want to make me give up and buy a new fridge which I will probably have to do this. Overall, I think no one should buy the geek plan. They do not worth it, The wait time for making an appointment is usually around 1 hour. and they can not solve anything.

Best buy has the best extended warranty on the market and it's very affordable

Price for 3 yr protection was best among all the retailers. BestBuy is best!!

Love it!! Absolutely must purchase if you bought something expensive!

Great customer sales representative. will recommend purchase from store

I will always purchase geek squad. Good price to make sure you are covered.

Have had great service with geek squad warranties on appliances.

Never buy anything without the extended warranty ,

It's a comfort knowing we have the added protection if needed. Price is affordable.

love the part we are able to get extended warranty, make life so easier!

The Geek Squad for refrigerators is subcontracted to appliance repair vendors who are not employed by BestBuy. In the case of my refrigerator they have unsuccessfully attempted to guess how to repair it so far 4 or 5 times. They order parts such as circuit boards, try them, and when they don't work they just put back the old parts and order other parts. Yesterday was the scheduled date for a 5th attempt. They did not call or show up. So far this has been going on 2 months. I tried to contact BestBuy about this today and got a recording that they are busy and try at another time. I have Geek Squad coverage for technology and it is good, but for appliances I do not recommend them.

Love having the warranty, can trust that if anything breaks it will be covered

never had any problems with their service or help highly recommend

Easy and quick to set up an appointment to replace a defective display panel.

A product warranty for a Best Buy appliance just makes good sense

The warranty plan was good price compared to other stores for amount of time

Thrilled that I could buy a 5 year warranty and so reasonably priced!!

First Time using geek squad protection I hope works

I purchased this plan for my freezer. Have had no problems after one year.