Customer Ratings & Reviews

Geek squad protection for the next 3 years is a peace of mind I can have for my new kitchen appliance. Although I believe my purchase is of the highest quality and reliability, you never know with appliances or machinery, so having this protection is certainly assuring.

Worth the peace of mind in case anything goes wrong

I don't normally buy extended warranties, but on such a large dollar-amount item and one that I can't just throw in the car to take to a repair shop, I thought it was worth buying. I hope I never have to use it, but I breathe a little easier knowing it's there.

Great feature at an even better price everyone was very helpful

I actually would have given this refrigerator 5 stars but it just didnt fit my family's needs. It is a great fridge for the price.

The price of the 5 year protection plan was fair. I like the fact that it is backed by the retailer. I have never had to collect on a Geek squad protection plan so I don't know how good it is, but I will be happy if the item lasts longer than the 5 years of the plan.

This is truly a nice product to have when the item purchased is expensive . I have had purchased this product on other items purchased and so far I have not been disappointed

A must have, highly recommend getting this protection on any newer appliance as they unfortunately not built liek they used to be, this easily paid for itself in no time

Replaced the broken fridge with a new one, no problem. Even took the time to find a different brand/model in the same price range. Extraordinarily kind staff.

You cant go wrong with a protection plan it covers your item and if the item can not be repaired they will gladly exchange for equal value or pay a difference and upgrade do not forget to insure your upgrade highly recommend.....

So convenient and glad I have it. It will be worth having this if anything goes wrong.

They delivered my freezer in excellent condition and helped put it in the house. I love my deep freezer and glad I bought it from Best Buy!

It’s sometimes hard to figure out stuff on your own, they help a lot and always have answers you need

The agents brought in my item with care and helped me to place connections

Our house burned down so we had to rebuild and we got all of our appliances at Best Buy and had Geek Squad install our appliances. They did a great job! Bought Samsung so we have never had to use the protection plan :) but I know it is there if I need it.

I had some issues with my Insigna refrigerator that requested calling the Geek Squad. It took about two weeks for the technician to get here to check things out but he fixed it straight away! Paying a little bit more for the extended service is well worth it! It like having a brand new refrigerator again!

When I was researching our new fridge, I was terrified by the reviews of manufacture warranty whoas. This convinced me to go with the Geek Squad warranty because on the rare occasion that I have needed it, they were always easy and convenient. Don't know any other store that offers a better program.

It is spacious, nice size compartments, but no outside ice dispenser. Other than that, i highly recommend it.

The delivery guys were awesome. They measure to make sure they could get into the house without issue. They removed and reconnected doors. They were very polite. Also explained everything to me.

Installed my refrigerator. It was not easy to get it into the house. But they were willing to trouble shoot when necessary.