Customer Ratings & Reviews

This protection includes coverage for lost food, which our home warranty did not cover.

I haven't had a chance to use the service agreement but if I do it's there very happy with my purchase

Love this fridge so far - it is set up to easily attange shelves as needed and organize contents clearly and easily. Keeps everything at proper temps too

Comforting to know this will take care of any ussues

This is an excellent option to buy peace of mind at a reasonable cost. The terms offered are very attractive. I was able to buy a lower cost product along with this extra warranty, which in my opinion gave an equivalent value as compared to a higher priced product and I saved a lot of money. I strongly recommend that one should go for the additional warranty offered.

Purchased this extended warranty for peace of mind.

Geek squad is always a safe bet and highly recommend it. They are dependable and respond quickly.. I have always had great service.

Love my refrigerator. I had been wanting a refrigerator like this one. I am very happy Citie Bank gave me the opportunity to own one. Everyone that visits and sees my refrigerator falls in love with it. Once I have pd off the refrigerator, I will try to buy a stove through Best Buy.

Have not used this product yet, and hope not to use it. I have used the same company for other items and never had any trouble with claims.

The guys get in the fridge without no issue very kind professionals 5 star to the team

I normally don't buy protection plans. My last refrigerator lasted for over 20 years with no major problems. This time I did because it was cheap and comprehensive. Hope I never have to use it but you really never know. At least I don't have to worry about it now. Peace of mind is golden.

Not worth the risk of not adding on an extended warranty. Too early to tell if it is a quality service.

I've had this Samsung fridge for 4 1/2 days, paid for a 3 yr. extended warranty and there are now problems with the freezer. I went on the Geek "Help Chat" and the geek told me that a repair visit would start at $99. I then called the Geek Squad and was told to call Samsung myself. I certainly could have spent the $200 extra warranty money on something worthwhile, because this isn't.

I don't always buy GSP, but I did for my refrigerator. It was nice that the saleman didn't try to oversell me. I could have bought 5 years, but he said I could buy 3 yrs now and then add to it for the same price in a couple of years. It was something that I wanted, but now I can try it for a few years and see how things go and decide if I want to add to it later.

I am certainly enjoying the functions I have on this refrigerator. It is one of the highlights of my home. Anytime I had a question concerning how to operate it, the geek squad was always available to assist me. Thank you Best Buy! I’m glad I purchased it.

Had a refrigerator with manufacturing defects. Fortunately, we had an extended service policy. Therefore would not purchase another refrigerator without an extended service policy Geek Squad.

Geek Squad protection always stands by their product

In addition to the manufacturer warranty, this is worth it! Saves you the worry (and money) should something happen to your appliance.

Best Buy has the best protection plans and i highly recommended their Concierge Service! James Rowan was a life saver and a stress reliever when i was purchasing appliances for a new home and trying to arrange for delivery and installation from another state!

Best Buy has the best protection plans and i highly recommended their Concierge Service! James Rowan was a life saver and a stress reliever when i was purchasing appliances for a new home and trying to arrange for delivery and installation from another state!