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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4623 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 4,623 reviews
  • Rated 4 out of 5 stars

    better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my last fridge bit the dust after barely 2 years. CS via the manufacturer was a joke. being able to depend on the Geek squad to handle any issues that may come up is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance... Always good to have it! Just quantify the amount of the item you are purchasing vs. the value or coverage you are receiving for adding the geek squad protection...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase for our peace of mind. No worries now that we purchased the extended warranty. Best of all it’s the stores brand!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 1 out of 5 stars

    Worst appliance service EVER!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered and paid cash on 6.17.25 was told delivery fee. Because the store is like 20 miles from my home. Said will be delivered on 7.5.25 (ok, so we arent celebrating the 4th camping with the rest of family). Got home. Got a msg one of my items wont be available until 7.17.25. I got a text msg yesterday to make sure room for appliances on 7.5.25 del. Between 7a-7p and day beforethey send me smaller window. Got txt today to schedule del for /7.19.25. I called, got run around from an accent i couldnt really understand. Long story. No del til 7.19.25. (If it arrives then? They have my cash... and the store doesnt take phone calls anymore. They should refund my money and pay me since i have to go back to store for my $$$$.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year coverage, yes please!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 Year protection plan, what's not to like? Great piece of mind and hassle free. I'm a fan of the plan!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Working great, no issues.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] So far so good, working well, love the protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this one if anything goes on with your equipment the geek squad will make sure you get the help an support you need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with ample space. Looks sleek and is easy ti clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad Undoubtedly unequivocal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never purchase another item without this service It is remarkable and worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys brought in the fridge with ease and took the old one away with no problems. And it was the same crew they are good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting geek squad insurance for big expensive items. It will help saves you money on having to buy a new fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is fantastic and always comes through for me. I never have a problem with Geek Squad by my side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was installed properly and it’s been working well since then

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for $170 you get a five-year protection from geek squad can't go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use them from any of my new purchases yet but I've used them in the past and they fixed my laptop with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Fridge Faulty Ice Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an excellent fridge, but the ice maker is faulty. She you decide to purchase the fridge make sure you the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always add geek squad protection to these investments. You can never go wrong!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a warranty. Does what is supposed to do. Warraties my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great to have Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always some ease of having Geek Squad services on hand for the products I buy. I feel confident and get best of the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan provides a level of comfort in case something happens to the product.

    I would recommend this to a friend