Customer Ratings & Reviews

Best Buy really came through! Our Samsung fridge failed repeatedly and the 5-Year Standard Geek Squad Protection got us an exchange for a new fridge to replace it! Saved us $$$$!

If you want good service to cover extended warranty, Geek Squad has always done a really good job.

Have had problems with fridges in the past so this was needed

Happy with the way geek squad responds quickly to my requests.

Great customer service managers helped out with guarantee issue

Hopefully it protects my investment and hopefully their service, if needed, is simplified and easy to work with

I feel so protected. I was terrified at first but now I'm protected :p

Geek squad is a must when buying electronics like i do. They are so helpful and the discounts are great too.

Great job! The guys delivered the fridge and was amazing

Well worth the price for the geejsquad protection. Saves me the concern of fixing, replacing or having to buy something new

Best Buy honors the Greek Squad Service. It is easy to use and the staff is always helpful.

easy day. No issues thus far. I hope it doesn't get to the point of a complain

Love the fridge but the ice maker doesn’t produce much ice at all.

I always get the geek squad protection on everything I buy.

The ease of following up on a repair needed through the warranty process is simple and efficient.

As always you have to have this service. Without it you'll pay in the long run.

Always wise to add Protection Plans especially with the Covid delays in delivery nowadays.

Had to return refrigerator, no refund was allowed, so bought plan

You always should protect your products so I get the geek squad on everything

Level the refrigerator door, check if refrigerator is leveled correctly Knowledgeable technician from Geek Squad.