Customer Ratings & Reviews

Excellent service. They'll come over set it up for you they really care about their products. And then make sure everything's working For you and and they check everything before they go and they also remind you to call if anything's wrong

Have purchased Best Buy Geek Squad Protection plans for multiple laptops and equipment over the years. Never a regret.

Best help i had to walk through any descripancy on any of my appliances or computer, laptop ect they are very knowledgeable.

I have t had to use the geek squad protection on my refrigerator yet, but based on past purchases it’s most definitely useful. While pricy it can save you a lot of money in the long run.

BestBuy has a professional Team for Installation and they did a great job with all my Installations. There protection plan is a gem because they really take care of their customers. I would recommend this to everyone. I would never think anyone other than Best Buy specially for appliance purchases. Very good service and trouble free installation. Thank you Best Buy we love you. We like your guys dressed up professionally and courteous with their customer centric attitude. I am a big fan of Best Buy total tech support and plan to keep it every year.

I really appreciate my Geek Squad Daniel and Arturo are amazing!!!

love my new refrigerator! So much room in fridge and freezer. Love the sleek look and clear drawers. Can believe how much i can store on doors. looks great in my new kitchen.

I've had the protection plan for my fridge and will not live without it now. The agents were amazing and thankfully we had this warranty or else we would have had to buy a new fridge.

I love it the warranty but it was a waist had to return it the equipment merchandise

Always need a safety blanket so why not get the protection for a fair price

They have good and professional service and they are so careful about the floor and walls when they installing appliances

We did extensive research before purchasing a refrigerator. We discovered that regardless of what brand you purchase, the most frequent part to need repair is the icemaker. In fact, several salesman told us that if you own the refrigerator for long enough, it's only a matter of time before that icemaker gives out! We actually wanted to purchase a refrigerator without an icemaker for that reason, but finding one of good quality without the icemaker proved to be especially challenging. And because we had just suffered the loss of our current refrigerator, we realized how tough it is to be without that particular appliance! The price of the protection plan was definitely worth the peace of mind for us. I love the fact that it even covers food loss. The geek squad has proven to be friendly and expeditious. We would purchase it again!

The agents that delivered our wash machine went out of their way to additionally re-connect our dryer exhaust (no charge) as they noticed it had come detached in the back and was very difficult for me to get at as I have knee and shoulder impairments. The team was in and out within an hour for the hookup. They wore masks and were professional in appearance and service. The sales manager talked us into buying the larger 5.0 cu ft model as it was more than sufficient to handle the load of a comforter as well - something us guys don't really take into account when purchasing a wash machine. That was a great piece of advice that only cost an additional $45. Thank You Alex!

This refrigerator, so far has been great, and much better than the Whirlpool that failed me again. LG has successfully addressed the compressor problems which is the reason I purchased it. It's quiet and spacious - well laid out interior.

Love this refrigerator. Its very spacious and stores alot of food which is why i love it and the sleek design is a plus. Very nice.

Great deal with a new application. Hope we don’t have to use it but it’s there if needed.

Have not had to use the geek squad for this product,, but have used them in the past and 150% would recommend them for my electronics.

Haven’t used it yet but it gives me piece of mind that the used machine I bought is under warranty.

Bought a new refrigerator. Delivered just as promised. Set up. Made sure all was working before they left. Made sure we were happy.

As I say, Greek Squad Protection is a must plus have because you never know when your purchase is going to break down or have some kind of malfunction and you end up paying way more than it cost to repair..so with the geek squad protection plan..you have NOTHING!!! to worry about..and you could be low on funds so having the geek squad protection is a must plus have..i have experience not having a protection and i said NEVER AGAIN!!! I'm getting the Geek Squad Protection Plan so that i can be STRESS FREE!!!