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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4623 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 4,623 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought extendad warranty for my purchases great option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the availability and satisfactory I receive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet and i hope not but great to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection for your purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad brought in my freezer and i didnt have to lift a finger

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Long hold time and coverage issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a service visit on my new fridge so I started with Geek Squad. After a long hold time I was transferred to manufacturer. More hold time, during which I was able to request service through manufacturer's website. That went well. I have noticed that the 5-year Geek Squad service contract is actually only 4 years since the manufacturer does all service calls for the first year and the contract expires 5 years after the installation. This seems wrong.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't usually get warranty coverage for new items but since this was a floor model it seemed like a good idea.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this extended warranty after new refrigerator came with a broken door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to make sure that my fridge was covered. Now I don’t have to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment. Will cover spoiled meat if freezer goes ou

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased protection plan for our Samsung refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents work really fast and clean, they were right on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comforting

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have piece of mind in protection! Thanks Geek Squad! You’re the bee’s knees!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my luck I will probably have to use the extended warranty. Best Buy has great service with their warranty's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered my refrigerator fast and installed it quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still under warranty. Haven’t had to return anything yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection for major appliances. Geek squad easy to deal with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my fridge and worth it since the fridge was 2k. No issues yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent three year extended warranty for excellent price and availability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully haven't used this yet but support and price are great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I recommend it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the new gizmos on refrigerators these days, there is more that could go wrong. Recommend this service plan.

    I would recommend this to a friend