Customer Ratings & Reviews

I haven't had to use it and hopefully I never will.

Haven't had to use; but find purchasing Geek Squad service is a good deal.

5 year protection will give me piece of mind. I bought a floor model so it was a good idea to get the 5 year plan.

Bought a refrigerator from best buy outlet. It was an open box but was said to be still functioning. After having it for 14 days we noticed everything in the freezer had defrosted. Temperature reading inside the fridge said the freezer was at 0 degrees Fahrenheit but in reality it was at 60 degrees when i put a temperature probe inside. Geek sqaud came out 4 days later to repair. They claimed the gasket on the freezer was not sealing correctly cause it to let heat in. They then “repaired” it and later that night it was still not freezing. Had to call them again and now have to wait another 2 days to have someone come out again.

Well worth it when you factor in the labor cost on a service call even when a part is under warranty.

Always buy a protection plan on whatever you buy no matter how big or small, it will always come in handy in the long run.

i love to buy a protection formy frezeer , i love best buy /

I buy this for every electronic item I buy that has a value. Wonderful!

I do love that we got the three year protection. I highly recommend them.

We bought this with our new refrigerator. Hoping we won't need to use but definitely peace of mind having it!

These guys are on time, professional and quick. Thank you

We took the extended warranty on the freezer for peace of mind. It starts after the origins, warranty ends.

peace of mind goes a long way, just wish there was an option for longer time period

we had not planned to purchase a Samsung but the price point was in our budget and the features were what we wanted. Good choice.

I haven't had them come out so far so I don't have nothing to say

Installers were knowledgeable n offered us an over view of how everything worked

We purchased the extra protection for our very expensive new appliance. We think it's better to be safe than sorry.

Protection plan is always a good idea this one offered the best

Well worth the money, I’ve to use it once already to fix the ice maker

Have not had to use it yet Great program for an item that has a shorter lifespan