Customer Ratings & Reviews

Always good to have things covered and Geek Squad is great and easy to work with.

I recommend the geek squad protection as they will come out and straighten out your problems

Had small problem with my new fridge Best buy promptly came out repaired replaced the item that was bad fridge works great definitely worth getting the extended warranty

I usually use AMEX for the double warranty, but since I was buying a suite of appliances, it made sense for me to get the BB credit card to save 10%. Thus I bought extra insurance through Geek Squad. My fridge was super noisy and I couldn't bear it. The GS told me that my model had to be kept upright during delivery, otherwise parts inside could get dislodged and cause rattling. Curtis is my personal associate who takes care of all my purchases. He got me a replacement model right away. The replacement model had a dent on one door, so the Geek Squad efficiently removed the good door from my original fridge and put it on my new fridge, and sent the dented door back with the noisy fridge. That's what I call efficient!

my chest was bought in to garage and set up where i wanted, i trusted Best Buy also believed it's always great idea to buy protection plans to protect your products, yes, i 100% recommended.

I have never been disappointed with the Geek Squad. They know their stuff and the stuff they sell. I appreciate the wonderful service.

They were not able to get the product I wanted and they came through with their warranty.

I haven’t needed to use Geek Squad and I hope I never have to but I know it is there.

excellent group of individuals. if i ever need them again will def use them .

Best ever. They are local and like the name says they are geeks and know what they are doing.

Well worth it. They honor their warantees. I gort a 100% refund on a fridge that crapped out after less than a year.

Great service to have if you run into any issues or questions.

This was a great way to make sure our product stays in good shape.

Everything went well in the delivery. Items in good condition.

Geek Squad is always been good they come out get the parts ordered and sets appointment to come back and install them!

I would definitely recommend the geek squad protection! We purchased it w/ our Samsung refrigerator. We had numerous problems with it and had a repair man come out each time to repair it for free. The refrigerator was finally not repairable after buying it 3 years ago. I was able to get a brand new fridge using the geek squad coverage! I also bought the geek squad coverage w/ the new fridge I got and will get it for whatever large item I purchase there.

The delivery people were very professional and careful with our new frig. They carefully loaded and carried it to the terrace level of the house. Installed the frig and gave us a quick run down of how to flush the water dispenser and ice maker before using it.

Besy Buy GEEK SQUAD PROTECTION PLANS are the best! You can't go wrong, when something breaks, and let's face it, everything eventually does! Best Buy is out in a flash to fix it.

I’m very happy that they do take care of the product pass the manufacturer warranty.

The best feature is that the interior water dispenser and bottom drawer ice maker allow for a very large space available in the fridge. Purchased this to minimize the failure of the ice maker, which we had issues with in the past. So far it has worked as expected.